SendGrid Reviews in May 2025: User Ratings, Pros & Cons

Got there especially because of the transactional emails

What do you like best? Good Transactional Email Templating system. Easy and fast to integrate. Good free tier. What do you dislike? Low on the statistics side about transactional emails. What business problems are you solving with the product? What benefits have you realized? Using Transactional Email templates vastly increases the implementation/integration speed.

Essential in my email marketing!

What do you like best? The layout and overall design of the emails and the analytics options and information is great! What do you dislike? i guess things seem a bit "clunky" at first until you get the hang of the difference between designing in the templates versus the campaigns. Recommendations to others considering the product we love it! i dont have much experience with other email marketing programs but this one works great and gives you plenty of insights into the performance ...

Что такое настоящая клиентоориентированность, точно знает SendGrid

What do you like best? Я напишу этот отзыв на русском языке. Сделаю это потому, что в сети очень мало информации о компании SendGrid, на моем родном языке. Считаю необходимым подчеркнуть этот факт именно потому, что я сам плохо владею английским, и перевод отдельных статей, страниц и функций программы занимает у меня много времени. Итак, месяц назад я начал пользоваться услугами компании SendGrid через SMTP. Очень понравилось то, что во время тестового периода, можно отослать 40000 писем ...

Great service to get your app sending email quickly

What do you like best? They have a great free plan that lets me spin up a new app very quickly without worrying about paying for it. What do you dislike? The reporting is a little slow and could be better. What business problems are you solving with the product? What benefits have you realized? Sending transactional and marketing email for SaaS companies.

Stole my Money

What do you like best? it looked cheap - but was too hard to use and then they stole my money What do you dislike? they stole my money off me. made it impossible to close the account, by not sending verification emails when they say they have, then they keep charging your card each month. like thieves. Recommendations to others considering the product They do not let you close your account, then keep taking money from your card each month Also near impossible to use- takes days ...

Trustworthy and stable

What do you like best? The most stable platform we worked with so far for our emailing needs. What do you dislike? The user interface can be a bit slow, and also the template editor seems a little bit outdated What business problems are you solving with the product? What benefits have you realized? Transactional emails made easy and stable.

Great for Startups

What do you like best? We receive a very good package to use on their services and we love it. What do you dislike? For now, We can't see any problems. Maybe, at our end due to integrate to other apps. What business problems are you solving with the product? What benefits have you realized? Fast mail systems which we can have better insights.

Good email relay service for businesses who send lots of emails

What do you like best? Easy to use interface. Our developers say API is excellent. The tracking and stats facilities are excellent for support team. What do you dislike? The response on customer tickets hasn't been as fast as I'd expect, some tickets took days to get a response. What business problems are you solving with the product? What benefits have you realized? Sending automated, trackable emails to thousands of people a day.

Solid email service provider

What do you like best? Sendgrid has a great, speedy, easy-to-use API for sending emails that's easy to integrate into any application. What do you dislike? Setting things up for sending a lot of email can be confusing: setting up domains, keys, IP addresses, DNS entries, etc. What business problems are you solving with the product? What benefits have you realized? SendGrid allows our company to send hundreds of thousands of notification emails to customers each month. Speed and ...

Nice, reliable product

What do you like best? SendGrid works - every time. The APIs are always on. The UI is always available. Just a very nice reliable product. What do you dislike? The UI is not very intuitive. The price is rather steep. What business problems are you solving with the product? What benefits have you realized? Send transactional emails for our product.