SendGrid Reviews in May 2025: User Ratings, Pros & Cons

Simply the best service available

Simply the best service available. It's reliable, has never let me down, it's easy to use and has integrations all over the place.I can even set my hosting to send every single email using postfix and Sendgrid.

SendGrid

Great API service for easy integration and reliable delivery

SendGrid is transactional email…

SendGrid is transactional email delivery that is reliable, easy to implement and scalable.

SendGrid is a top email platform

SendGrid is a top email platform that effectively delivers My company Emails. The UI is Amazing and easy to use, Documentation is real easy to understand. I have been using Sendgrid from a long time and i believe it is meant for Developers and business too.I even found the Support Team very friendly and solves our problem very quickly. It's very easy to track bounce, unsubscribe and even opening of the email in Sendgrid Panel.

SendGrid

Great API service for easy integration and reliable delivery

SendGrid as one of the best

I used it for a while and in my experience is one of the best esp. Clean and simple user experience, great documentation and affordable pricing. One star less for lack of automation similar to that which is with GetResponse, but you can still achieve it with API when using your own app or third party plugins.

Very helpful so far...

What do you like best? Their team's eagerness to get us on-boarded and help in testing. As a startup, they gave us a very generous discount to take their complete product for a test drive for a year. What do you dislike? The UI can be a little glitchy at times in the campaign builder. Not bad, but little problems can make it frustrating. What business problems are you solving with the product? What benefits have you realized? We use sendgrid primarily for their transactional email. ...

Very polished product easy to use and very informative when you want to generate the information.

What do you like best? I like the analytics part where i can see n which link the recipient has clicked and on what time how many mails has been shoot to the same email ID best software for automation. What do you dislike? I dont no how it gives click i get more clicks than opens sometimes and i cant see that many traffic on my website. Recommendations to others considering the product Overall good product does exactly what is to be done. good for all size companies. An affordable ...

Great for transactional email

What do you like best? Transactional email service is top notch. Lots of options for sending including the ability to delay sends and replace variables in email. Reliable delivery and options to ensure that you can brand your links. Simple one-off marketing campaigns are great. There is a solid design tool for emails for folks not comfortable with coding their own. What do you dislike? Needs better support for logic and looping in email code. Drip campaigns aren't supported. ...

Solid, reliable and easy to setup system

What do you like best? The user interface is really nice and for marketing, the drag an drop features whilst allowing for code editing in the section is fantastic! This is the first time I have seen in done like this. What do you dislike? Some of the pay walls are a pain, e.g. 3 day transaction history. You need at least 14 days and I am not happy that there are not more bulk email options only 40k and 100k. What business problems are you solving with the product? What benefits have ...