SendGrid Reviews in May 2025: User Ratings, Pros & Cons

4/5 emails sent

They are currently sending around 80% of our emails. We contacted support and suggested we have to upgrade our plan or only send 4/5 emails.It's a complete bait and switch, they should be sued by the SEC. This is a public company now.

Best Platform for Email I Have Found

What do you like best? Everything about the platform to be honest - I find it so intuitive and straight forward. What do you dislike? I have yet to encounter anything that was a problem borne out of the platform. Recommendations to others considering the product Give it a go, you will not regret the decision to go with SendGrid What business problems are you solving with the product? What benefits have you realized? SendGrid makes it easy to put together rich email marketing ...

4/5 emails sent

They are currently sending around 80% of our emails. We contacted support and suggested we have to upgrade our plan or only send 4/5 emails.It's a complete bait and switch, they should be sued by the SEC. This is a public company now.

sendgrid boost for business

What do you like best? I prefer sendgrid to use for marketing campaign for any business. It's functionality and deliverability makes me more confident. What do you dislike? Nothing to dislike . It's perfect for business promotions What business problems are you solving with the product? What benefits have you realized? No problem

Great email API

What do you like best? Free, easy to use mail service for wordpress installations What do you dislike? May take a while for email to happen, but seems reliable. What business problems are you solving with the product? What benefits have you realized? website email

Overall

What do you like best? Well they have knowledge of e-mails and they understand there customer as well What do you dislike? Its not that match but they don't have email tracking What business problems are you solving with the product? What benefits have you realized? I don't face any problem

Easy to use and free for an Azure starter account.

What do you like best? Reliable, Free, and easy to integrate with a Microsoft Azure Application. What do you dislike? Really nothing, it works well and easy to integrate with Microsoft. What business problems are you solving with the product? What benefits have you realized? Email delivery from Online SAAS application.

Can't function without this app

What do you like best? We use Sendgrid for all our transactional emails and ease of use and integration are unmatched. What do you dislike? Activity search function does not work beyond a 30 day window. What business problems are you solving with the product? What benefits have you realized? we use it primarily for transaction emails

SendGrid is a staple on our WordPress sites

What do you like best? Super easy to set up the basics I need for our clients transactional emails from their WP site. What do you dislike? Haven't really found anything that bothers me. Recommendations to others considering the product Easy to Use, reliable. I've talked to and attended a presentation from SendGrid at our local WordPress meetup. Was a refreshingly honest laid back presentation, with some great information about emails and how SendGrid does what it does. What ...

Easy way to send emails

What do you like best? I like the various options how to implement. From SMTP to modern API. Management of users, campaigns and stats, it's all there What do you dislike? Missing some basic features like dynamic forms to get subscribers. But this is not a critical. It's simple to create own workaround. What business problems are you solving with the product? What benefits have you realized? I'm sending hundreds of emails a day with order or payment confirmations, invoices etc., ...