9.8
Spot Score
SendGrid Reviews in July 2026: User Ratings, Pros & Cons
Effective sending for successful communication.
Add to compare
SendGrid Reviews & Ratings
Spotsaas Editor’s POV
SendGrid's API remains functional for email campaigns, but recent reviews document specific operational issues. Users report account suspensions without clear explanation, support response times exceeding 48 hours, and IP blacklisting that degrades deliverability. The platform requires dedicated IPs (additional cost) to maintain sender reputation—a hidden expense ...Read more
SendGrid pros and cons
Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability.
API functionality - Users appreciate the quality of the API services for sending emails.
Poor customer support - Multiple complaints about ineffective and unresponsive customer service.
Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation.
Filter results
Sort by :
Showing 231-240 out of 605
JD
Jesse de Boer
05/06/19
Amazing tool, very good deliverability
We have been using this tool for over 3 years now and are still excited about it. In the beginning the tool can be a bit overwhelming, but once everything is set up you almost never have to look back to it again. All our emails, transactional, are being send with SendGrid and we are amazed by how less we get notified that a email was not received.Very good tool, especially for companies that are growing and want to be sure that with really big amount of emails the emails will still get ...
Read more
MF
Mark Ferguson
05/03/19
I've been using Sendgrid for many…
I've been using Sendgrid for many years, at several different startups as well as my own as a key component of my infrastructure stack. It's my go-to solution for reliable email delivery.
DT
Dragos Tigoianu
05/02/19
Easy to use and stable
Easy to use, easy to contact the support and all the time in time with all the changes the market requires.
P
Prad
05/02/19
Awesome email service provider
Awesome email service provider. Great UI/UX. All our transactional email are delivered to the user almost instantly.
MF
Mark Ferguson
05/02/19
I've been using Sendgrid for many…
I've been using Sendgrid for many years, at several different startups as well as my own as a key component of my infrastructure stack. It's my go-to solution for reliable email delivery.
R
Roseann
05/02/19
happy with this delivery system to send…
happy with this delivery system to send emails to our customers. no problem ever.
T
TK
05/01/19
Most of the times works very well
Most of the times works very well. Have had some problems with deliverability due to shared IPs. Customer service is good quality.
AC
Andrew Collins
05/01/19
We've been using SendGrid for several…
We've been using SendGrid for several years now to facilitate the mass amounts of emails we send to customers. This has allowed a more consistent delivery, no bottlenecking on O365, and ease of use due to the API integration. We use the mid-tier service to capitalize on a separate IP. Overall no complaints, and documentation has come a long way in recent history.
JY
Josh Yanus
05/01/19
Great services and customer service.
Great services and customer service.The APIs are great, and we're looking to transfer our general marketing campaigns over.I've had to contact customer service probably around 5 times over the years, and it's always been a very positive experience.
FM
FT Monke
05/01/19
My favorite email tool!
My favorite email tool!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].