Searchspring Reviews in May 2025: User Ratings, Pros & Cons

"Great Product and Support"

What do you like best about Searchspring? Searchspring replaced our antiquated search with a phenomenal upgrade. The systematized product recommendations saves our team countless hours of handwork and has increased conversions and sales. The dashboard and reporting are both easy to use and very informative. With these insights, we are better able to effect positive change that is really producing results. Our dedicated Customer Success Manager has been instrumental in getting us up to speed ...

"Searchspring is best platform for my brand"

What do you like best about Searchspring? I love how easy Searchspring makes the search function for my customers; it's very user-friendly from an admin point of view. We have had many successful email campaigns by tailoring our Searchspring campaigns to the exact search results we would like our customers to receive. Plus, with their reporting functions, it is straightforward to learn more about our customers and their needs.

"SearchSpring: Excellent Service, Dynamic Tool"

What do you like best about Searchspring? SearchSpring and its Account and Technical Teams have been true partners in our endeavors to further optimize our Search function and CRO. David and his team always have helpful answers at the right time and their technical support doesn't treat tickets like chores. I also never feel like I am being spoken down to, or have functionality explained above my level of understanding. On top of the world-class service, SearchSpring provides a tool that ...

"Great Product. Incredible Performance. Amazing People. Fantastic Results."

What do you like best about Searchspring? The platform is so fast! The results render on our site almost instantly. The administrative dashboard is very intuitive and provides some spectacular tools for optimizing search results and increasing revenue.

"Smart, attentive vendor, works great with large catalogs"

What do you like best about Searchspring? Searchspring is very flexible, they can work with your catalog feed in nearly any format you provide. They have no problem working with very large catalogs.

"The Best Decision We've Made"

What do you like best about Searchspring? They are always innovating and thinking about the best ways to help our business. With the addition of product recommendations tool they have become one of our most valuable partners.

"User Friendly with many options for site optimization"

What do you like best about Searchspring? I love how Searchspring allows for multiple campaigns, boosting/bury rules, the functionality to set campaigns to run for an allotted time frame, among many of the various ways online retailers can merchandise their products on their site. The reporting and site customizations have been insightful. They have become valuable tools in making merchandising actions or necessary search optimization, making our site more accessible to our customers to ...

"Fantastic Product"

What do you like best about Searchspring? Honestly, the product works great. But the people I work with over at searchspring are some of the nicest people. Response times are quick, and they're willing to do just about anything to help.

"Always room for improvement"

What do you like best about Searchspring? Merchandising search results and synonyms. I really like one-way synonyms. What do you dislike about Searchspring?

"Great for Site Search"

What do you like best about Searchspring? Searchspring has come a long way with functionality in the past couple of years and has really continued to invest in their tool. The search implementation was seamless, and I really felt supported by their team. I appreciate the easy-to-use dashboard that allows me to create merchandising campaigns for low coverting terms easily. It's also intuitive and was really quick to train the rest of the team on the tool. Overall, we've been really pleased ...