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8.1

SpotScore

Scratchpad - CRM Software

Scratchpad Reviews in September 2026: User Ratings, Pros & Cons

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Scratchpad Reviews & Ratings

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Rating Distribution

Excellent

(367)

Very Good

(29)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Scratchpad has clearly made a strong impression on users over the past year, emerging as a game-changing tool for sales professionals and teams who often find themselves bogged down by Salesforce's complexity. Its standout feature is undeniably its simplicity and efficiency. Scratchpad allows users to update deals, pipelines, and opportunity details from a ...Read more

Scratchpad pros and cons

  • Integrates with Salesforce to update and manage opportunities, pipeline, and accounts in one place.

  • Reduces data entry clicks compared to native Salesforce workflows.

  • Requires minimal training to use effectively.

  • Customizable views, filters, and templates help users organize key priorities.

  • Slight learning curve for new users to fully utilize the tool's broad feature set effectively.

  • Limited standalone functionality; heavily dependent on Salesforce integration to unlock its potential.

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Showing 61-70 out of 399

IM

Ignacio M

10/05/23

5 out of 5

"Scratchpad is a game changer for all sales reps"

What do you like best about Scratchpad? Scratchpad has helped our organization by greatly reducing the time it takes for reps to update their Opps in Salesforce, and therefore also helping maintain our pipeline information as updated as ever. The views that Scratchpad offers make it a very valuable tool both for reps to complete their pipeline information, and for managers to be able to do pipeline reviews.

MR

Maria R

10/05/23

5 out of 5

"Best tool for sales people."

What do you like best about Scratchpad? I've been using Scratchpad for a few months now, and it has saved me so much time. Scratchpad's interface is beautifully simple and user-friendly, it didn't require much training. I use it every single day and it makes the process of capturing data so easy and efficient, all in one screen. As I work in sales, it makes it easy to manage my pipeline, update my statuses, notes etc. all with a seamless integration to salesforce.

JM

Jeff M

10/05/23

5 out of 5

"Strategic Account Manager"

What do you like best about Scratchpad? it easy to navigate with a single pane of glass. allowing updates to my next steps, and viewing my priority opportunties to ensure i am in sync with follow-up in a timely manner

MB

Moshe B

10/05/23

5 out of 5

"I'm 10 times faster."

What do you like best about Scratchpad? I'm not sure why Salesforce has such a clunky UI. I found myself so frustrated with clicking in and out of fields that need to be updated. I never understood why I couldn't generate a report and then update the fields in the report. Salesforce is a great tool, but frustrating to use without something like Scratchpad. I manage a lot of accounts, and my book of business is constantly expanding. Being able to use Scratchpad to keep things up to date has ...

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AU

Anonymous User

10/04/23

4.5 out of 5

"Never again spend hours updating your pipeline in Salesforce"

What do you like best about Scratchpad? The ability to quickly update various different fields within Salesforce -- from contacts, to opportunities, to close dates. It saves you hours of clicking around in Salesforce.

AU

Anonymous User

10/04/23

4 out of 5

"Manage your pipeline effectively"

What do you like best about Scratchpad? It really is a faster and better way to manage the forecast. Creating custom views help with any individual or managerial reviews you might have, and updating the opportunities status and dates is blazing fast. Much better than doing it on SFDC

AU

Anonymous User

10/04/23

4.5 out of 5

"Never again spend hours updating your pipeline in Salesforce"

What do you like best about Scratchpad? The ability to quickly update various different fields within Salesforce -- from contacts, to opportunities, to close dates. It saves you hours of clicking around in Salesforce.

AU

Anonymous User

10/04/23

5 out of 5

"Simplifies salesforce lists/pipeline"

What do you like best about Scratchpad? Simplification of creating lists for call blocks What do you dislike about Scratchpad?

FR

Fran R

10/04/23

5 out of 5

"Scratchpad helps ramp new reps and strategically move pipeline forward"

What do you like best about Scratchpad? I love how Scratchpad shows me all of my opportunities in a very friendly and comprehensive UI. Every day I am able to quickly update my pipeline and see what tasks need to be follow up on. Having the tasks section is super helpful for me to stay on top of follow ups, outreach and even handling internal tasks. With Scratchpad integrating with my google calendar, I have the visibility to create my schedule for the day while ensuring all my tasks are ...

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RM

Ross M

10/04/23

5 out of 5

"Finally - a solution made for sales' reps to keep Salesforce updated!"

What do you like best about Scratchpad? In the past, I would argue with our salesforce admin and revops team about the "design" of things like object records and usability in Salesforce. Scratchpad solves this by allowing you to set-up your own dashboard that's much easier and faster to update.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].