Scratchpad Reviews in September 2026: User Ratings, Pros & Cons

"Scratchpad fills the gap in all the right places!"

What do you like best about Scratchpad? The ease of viewing and updating pipeline is fantastic. It's intuitive interface allows me to scrub pipeline in a fraction of the time it used to.

"Scratchpad has changed my worklife tremendously. All for the better!"

What do you like best about Scratchpad? If is fast, easy, and the Scratchpad team and our CRM manager has added the fields my team and I need for the highly specialized services we sell. We can update, track, and report to management from a single place. Furthermore, we've created specific views for each person who needs access to deal progress and pipeline, without the need to contact the individual reps. Extremely versatile and useful. I no longer need to track deals using spreadsheets ...

"Better CRM hygiene + easy notetaking"

What do you like best about Scratchpad? Scratchpad's UI is great and easy to use. It speeds up my CRM hygiene while making it easier for me to share notes on opportunities. I couldn't recommend it highly enough.

"Most powerful tool for an AE"

What do you like best about Scratchpad? Scratchpad makes it so easy and user friendly to update pipeline and get a really quick view of your quarter/year. No more needing to fumble through Salesforce reports, with Scratchpad I am able to filter by the opportuities I need, see the columns that are most important for me, and share it with my leaders in the organization. Another feature I love is being able to add notes directly to an account, so they are never lost somewhere locally on my desktop.

"Sales reps - Avoid SFDC and updating things manually!"

What do you like best about Scratchpad? Scratchpad is so freaking simple to use. It saves me time and energy, saves me clicks and the duldrums of having to log into SFDC, wait for it to load, log calls, send emails, take notes, etc. Scratchpad does it all for me now. It kind of seems too good to be true.

"CRM Optimization"

What do you like best about Scratchpad? Salesforce is widely recognized as the CRM industry standard and for good reason, though it's not without its faults (e.g. UI & flexibility). Scratchpad fills all of the inherent gaps in Salesforfe, making it an even invaluable tool. Furthermore, the customer service is unmatched. Their knowledgable team of trainers are some of the most helpful people I've worked with and they're willing to help on an individual basis at any time. You can tell they're ...

"Update CRM in minutes!"

What do you like best about Scratchpad? I can easily see all my opps and details in one spot and update all at the same time. Additionally, I can change layout instantly.

"Makes managing pipeline a breeze"

What do you like best about Scratchpad? Super intuitive and easy to use. Makes the hardest part of my day (sifting through salesforce reports to update pipeline and opportunities) a breeze. The ability to quickly edit necessary fields, keep everything up to date, and know it's being mapped back into SFDC is a game changer.

"Scratchpad is my efficiency engine!"

What do you like best about Scratchpad? Custom views, filters, highlights allow me to focus on the priority updates that leadership is looking for, first. We created a quote integration to save a few clicks to quickly access full details of the BOM, Game changer! We rolled the tool out quick, minimal effort. Engagement with the support team was lightning fast.

"Scratchpad makes my workflow streamlined in a substantial way."

What do you like best about Scratchpad? The ability to add contacts to my pipe with a holistic view. Customer service was fast, helpful, and kind. Easy to use in my day to day.