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8.1

SpotScore

Scratchpad - CRM Software

Scratchpad Reviews in September 2026: User Ratings, Pros & Cons

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Scratchpad Reviews & Ratings

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Rating Distribution

Excellent

(367)

Very Good

(29)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Scratchpad has clearly made a strong impression on users over the past year, emerging as a game-changing tool for sales professionals and teams who often find themselves bogged down by Salesforce's complexity. Its standout feature is undeniably its simplicity and efficiency. Scratchpad allows users to update deals, pipelines, and opportunity details from a ...Read more

Scratchpad pros and cons

  • Integrates with Salesforce to update and manage opportunities, pipeline, and accounts in one place.

  • Reduces data entry clicks compared to native Salesforce workflows.

  • Requires minimal training to use effectively.

  • Customizable views, filters, and templates help users organize key priorities.

  • Slight learning curve for new users to fully utilize the tool's broad feature set effectively.

  • Limited standalone functionality; heavily dependent on Salesforce integration to unlock its potential.

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Showing 251-260 out of 399

AU

Anonymous User

11/15/22

5 out of 5

"Saves me at least 10 minutes a day!"

What do you like best about Scratchpad? This is an outstanding plug - in. Salesforce is really slow when you're switching screens and being cloud based, means it can take forever to make updates. Once I installed ScratchPad, I went from 5 clicks and about 30 seconds worth of delay down to just one click and ZERO delay. I'm telling you, this has been game changing. In addition, the support team is fabulous and is more than willing to jump on a quick call to make sure you have the support and ...

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ZB

Zach B

11/15/22

5 out of 5

"Scratchpad"

What do you like best about Scratchpad? I love Scratchpad. It is so much faster than getting bogged down in salesforce. I previously would find myself getting bogged down in unnecessary tasks and operating at 50%. I found productivity skyrocketed, allowing me to spend more time in front of customers, ultimately making my company more money and providing a better customer experience.

AW

Aimee W

11/15/22

5 out of 5

"Scratchpad is a major time saver!"

What do you like best about Scratchpad? Scratchpad is super user-friendly. After watching the intro video on their site and downloading it, I immediately started using the tool. Connecting to SFDC, Slack and Google allows me to quickly update SFDC accounts and opportunities and search for information I need from accounts. Scratchpad Command makes it easy to do these tasks from any open tab, not just the Scratchpad site. I can view all my accounts and opportunities on one screen and ...

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SB

Samantha B

11/15/22

5 out of 5

"Fantastic tool for team collaboration"

What do you like best about Scratchpad? I love scratchpad! It is very easy to use and filter for reports that are useful to you. I use this to collaborate with other customer-facing teams and discuss our joint accounts. We are able to efficiently share notes and discuss a plan of action. I use this tool everyday

AC

Adam C

11/03/22

5 out of 5

"Game-changing, life-altering productivity tool for all you folks who use Salesforce"

What do you like best about Scratchpad? It houses everything, notes, tasks, pipeline, you can easily move prospects through each stage, which makes your SF Hygiene so much easier, it's literally been everything I've been looking for in a tool.

DC

Dana C

10/31/22

5 out of 5

"Scratchpad saves me so much time and helps keep me organized!"

What do you like best about Scratchpad? I absolutely love using Scratchpad in my daily workflow! It has helped to save me a ton of time that I would typically waste in Salesforce. I highly recommend Scratchpad to Sales and CS Teams who want to save time logging notes, updating accounts, and tracking key KPIs. Scratchpad provides transparency on where customers/accounts are in their customer journey, made account handoffs a lot easier between CSMs, and most importantly saved me time!

AU

Anonymous User

10/31/22

5 out of 5

"The tool I never knew I needed"

What do you like best about Scratchpad? - The ease of use, I now love** to log my notes in Salesforce. - How clean it is (as someone who loves to keep things organized, this is the best way to keep track of my leads).

AU

Anonymous User

10/31/22

4 out of 5

"Easy, clean, efficient"

What do you like best about Scratchpad? The views I can create which makes my life super efficient as a CSM. What do you dislike about Scratchpad?

AU

Anonymous User

10/28/22

4.5 out of 5

"Making CRM maintenance actionable in the flow of business development"

What do you like best about Scratchpad? Scratchpad serving as a connection between note taking and CRM data; when I make a note, or update a field straight from a meeting, the data populates on Salesforce

AG

Amaya G

10/26/22

5 out of 5

"10/10 incredible, user friendly, and SO helpful"

What do you like best about Scratchpad? integration with SF, ease of use, efficiency What do you dislike about Scratchpad?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].