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8.1

SpotScore

Scratchpad - CRM Software

Scratchpad Reviews in September 2026: User Ratings, Pros & Cons

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Scratchpad Reviews & Ratings

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Rating Distribution

Excellent

(367)

Very Good

(29)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Scratchpad has clearly made a strong impression on users over the past year, emerging as a game-changing tool for sales professionals and teams who often find themselves bogged down by Salesforce's complexity. Its standout feature is undeniably its simplicity and efficiency. Scratchpad allows users to update deals, pipelines, and opportunity details from a ...Read more

Scratchpad pros and cons

  • Integrates with Salesforce to update and manage opportunities, pipeline, and accounts in one place.

  • Reduces data entry clicks compared to native Salesforce workflows.

  • Requires minimal training to use effectively.

  • Customizable views, filters, and templates help users organize key priorities.

  • Slight learning curve for new users to fully utilize the tool's broad feature set effectively.

  • Limited standalone functionality; heavily dependent on Salesforce integration to unlock its potential.

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Showing 201-210 out of 399

AM

Amanda M

04/19/23

5 out of 5

"Takes the hassle out of data entry!"

What do you like best about Scratchpad? I love how easy it makes entering sales data into Salesforce. Before Scratchpad I felt we were spending so much time navigating, entering, and reentering info into Salesforce. Very user-friendly and the design makes it feel less like a CRM!

AU

Anonymous User

04/19/23

5 out of 5

"Time Saved at Every Step of a Deal"

What do you like best about Scratchpad? Scratchpad is thoughtfully built to make updating info on contacts, accounts, opportunities, etc, as easy as possible. What do you dislike about Scratchpad?

AU

Anonymous User

04/19/23

5 out of 5

"Makes updating SFDC almost enjoyable"

What do you like best about Scratchpad? It's easy to use, flexible, and updates SFDC in real time. I don't have to pop open individual accounts, opportunities, or contacts to update them.

RT

Rick T

04/19/23

5 out of 5

"Must have for AEs"

What do you like best about Scratchpad? Being able to see my entire pipeline with notes at a glance without wasting time opening multiple tabs What do you dislike about Scratchpad?

AD

Arijana D

04/19/23

5 out of 5

"feedback scratchpad"

What do you like best about Scratchpad? super easy to use, connected to salesforce, super insights like scheduled next meeting, send documents, etc. it is a great help not to forget anything in the sales cycle process

KC

Kevin C

04/19/23

5 out of 5

"ScratchPad is a must if you are in Sales and use Salesforce"

What do you like best about Scratchpad? The platform is extremely easy to use, user-friendly, and can save you TONS of time. The ability to easily create lists, keep track of deals and update SFDC at a moment's notice is a complete lifesaver for day-to-day sales operations. The team is also spot on; I have had multiple sessions with the team whenever I have questions, and they always go above and beyond.

LA

Luis A

04/19/23

5 out of 5

"Simplifying the SalesForce user experience"

What do you like best about Scratchpad? Easy and fast access. I use Scratchpad to search for opportunities, make updates and add notes. It saves me a lot of time! I can always click a button to access opportunity in SFDC, if need be.

EM

Erin M

04/19/23

5 out of 5

"Great Customer Service"

What do you like best about Scratchpad? I loved being able to book time 1:1 to design my scratchpad layout. I have only used Salesforce for 4 months and was overwhelmed. The scratchpad consultant, Luis helped me tremendously. Seeing the last touch point has been a game changer when prospecting.

JS

Julia S

04/19/23

5 out of 5

"Makes updating Salesforce a breeze"

What do you like best about Scratchpad? I used to be notorious for not updating my opps in SF. Since starting my new job we use Scratchpad and it's amazing. Can tab through each cell to update opps. I actually don't mind updating my notes now. I also have created a number of lead gen workflows which have kept me accountable on a daily basis. Unsure how I did my job prior to SP.

CR

Cameron R

04/19/23

5 out of 5

"Simple and effective"

What do you like best about Scratchpad? The salesforce integration consolidates all of your data and enables you to manage your pipeline in half the time. What do you dislike about Scratchpad?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].