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8.1

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Scratchpad - CRM Software

Scratchpad Reviews in September 2026: User Ratings, Pros & Cons

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Scratchpad Reviews & Ratings

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Rating Distribution

Excellent

(367)

Very Good

(29)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Scratchpad has clearly made a strong impression on users over the past year, emerging as a game-changing tool for sales professionals and teams who often find themselves bogged down by Salesforce's complexity. Its standout feature is undeniably its simplicity and efficiency. Scratchpad allows users to update deals, pipelines, and opportunity details from a ...Read more

Scratchpad pros and cons

  • Integrates with Salesforce to update and manage opportunities, pipeline, and accounts in one place.

  • Reduces data entry clicks compared to native Salesforce workflows.

  • Requires minimal training to use effectively.

  • Customizable views, filters, and templates help users organize key priorities.

  • Slight learning curve for new users to fully utilize the tool's broad feature set effectively.

  • Limited standalone functionality; heavily dependent on Salesforce integration to unlock its potential.

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Showing 101-110 out of 399

AU

Anonymous User

10/03/23

5 out of 5

"Simplified Opportunity Management: Why I Like Using Scratchpad"

What do you like best about Scratchpad? Seamless Integration with CRM: What I appreciate most about Scratchpad is its seamless integration with our CRM system. It's like an extension of our CRM, making it incredibly easy to update and manage our leads and opportunities. This integration saves me a ton of time, ensuring that our CRM data is always up-to-date.

AU

Anonymous User

10/03/23

4 out of 5

"SFDC without the lag.."

What do you like best about Scratchpad? Easy to use, low lag and latency, and good sales tea What do you dislike about Scratchpad?

RK

Ryan K

10/03/23

4 out of 5

"A product that is growing with us"

What do you like best about Scratchpad? I love that our reps love using Scratchpad. The user experience is phenomenal and keeps our reps conditioned to make updates to their salesforce records. Also their support is top notch! They are quick to respond and pateint to enable new features.

AU

Anonymous User

10/03/23

4 out of 5

"Scratchpad makes my life easier"

What do you like best about Scratchpad? Scratchpad is easy to use and learn. As a sales rep I would be using Salesforce everyday but somedays I find my not using SFDC because of my scratchpad usage! With scratchpad it also enables me to cut through the fluff and see/action what I need/want.

AU

Anonymous User

10/03/23

4 out of 5

"Great tool for time saving"

What do you like best about Scratchpad? SalesForce sync. It's great to have all my open opportunities in one single dashboard. What do you dislike about Scratchpad?

AU

Anonymous User

10/03/23

4 out of 5

"Great solution"

What do you like best about Scratchpad? I enjoy how user friendly it is the most What do you dislike about Scratchpad?

DC

Diego C

10/03/23

5 out of 5

"Best tool ever for workflow and pipeline hygiene"

What do you like best about Scratchpad? The simplicity. In my opinion, it's what Salesforce should be. The way you're able to apply filters, create lists and update opportunities/leads/accounts in real time is almost too easy. Helped me maintain a clean pipeline and forecast accurately, not to mention, have all next steps, close dates as accurate as can possibly be.

AU

Anonymous User

10/03/23

5 out of 5

"Scratchpad is the first tool I download at any new company"

What do you like best about Scratchpad? Scratchpad makes it easy to update my notes, stay on top of all my accounts and ultimately make it really easy to share information with the entire company. I've been complemented on my notes and the details within them and the primary factor is scratchpad. Instead of opening up my Notion or Notes app when speaking to a customer, I type directly into Scratchpad and thus salesforce.

ER

Elke R

10/03/23

5 out of 5

"Quick Pipeline Update and viewing"

What do you like best about Scratchpad? Scratchpad allows me to quickly update my pipeline, track and view activity. I love how easy it is to manage everything in one spot vs. waiting for SF to load each opportunity.

MW

Mark W. S

10/03/23

5 out of 5

"Makes updating Salesforce a breeze"

What do you like best about Scratchpad? Gone are the days of it taking an hour to update my pipeline at the end of the month. Scratch pad helps take the busy work out of sales and allows me to focus on selling. I use this product every single day religoulsly. I always have a pulse on my pipeline without having to comb through dozens of reports. Have already reccomended this product to many others and will continue to do so!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].