Sauce Labs Reviews in June 2026: User Ratings, Pros & Cons

Replaces VM needs

What do you like best? Saucelabs provides the flexibility to log onto any operating system and browser such as IE (and all versions, Firefox, Chrome etc. I like the ability to change between each browser and compare my test results across all of the different browsers available. What do you dislike? Often, when a user logs off a certain browser, it becomes very difficult to switch between browsers- this is displayed as a lag, and requires refresh of the Saucelabs console from time to ...

Awesome product for cross browser and mobile testing

What do you like best? I am using it for manual testing. It provides me great list of devices and browsers. I tried each combination which helps me catch many bugs. What do you dislike? There is nothing to dislike. It solves my purpose Recommendations to others considering the product yes What business problems are you solving with the product? What benefits have you realized? Cross browser testing and different OS testing. Regression testing It helps me to catch bug in early ...

Sauce Labs very easy to use

What do you like best? How easy it is to use Sauce's service and incorporate it with existing tests. In addition, they have excellent customer service and I really like how in tune they are with the testing and DevOps industry. What do you dislike? Not a whole lot to report as far as dislike. The only issue I ever have is with their manual VMs are really slow for me to use and I wish they were a little nicer, design wise. What business problems are you solving with the product? What ...

Reliable cloud testing provider makes cross-device iOS testing much less cumbersome

What do you like best? With only a few months of service under our teams belt, it has been nothing but excellent. We joined during the web interface transition and it is a more enjoyable experience. Once tapped into their API our testing suites contain reliable information we can validate across the platform, switching between Sauce results and our own. This obviously makes troubleshooting much less daunting. Their documentation system is much improved. We rely on their services for mobile ...

Sauce Labs is great!

What do you like best? The variety of platforms and devices to run your automated tests on. What do you dislike? Not so many real devices to test on. And the one that are there are pretty low. What business problems are you solving with the product? What benefits have you realized? We solve the need of a Selenium GRID environment so we can test on different platforms and devices.

Helpful for QA, but not dependable for CI

What do you like best? The ability to (eventually run your test suite through all the browsers that you need to support. What do you dislike? We have found that tests will fail due to timeouts with the tunnel connection, or other internal saucelabs issues. Usually re-running the tests will work, but because of this, we can't use it to fail deployments in our CI pipeline. Recommendations to others considering the product It might be worth trying other services (like browserstack to ...

Amazing testing tool for cross browser testing

What do you like best? The wide range of OS and Browser options including the inclusion of the IOS and Andriod mobile operating systems What do you dislike? The reporting is not as baked out as the rest of the rest of the tool. I would like to compare test runs side by side to see differences in runs. What business problems are you solving with the product? What benefits have you realized? We have found multiple defects that are specific to browsers only regardless of the users OS.

A solid option for Automated and Manual cross-browser testing.

What do you like best? With 760 options for browsers/OSes and *good* customer service and okay documentation, SauceLabs has been a great place to get my teams testing resources. I wish this had been around 10-15 years ago. What do you dislike? The free trial gives you so many hours that you become a bit spendthrift with them. Once you have a fully automated test suite and want to run a smoke test with all available browsers, things become surprisingly expensive. It's still cheaper than ...

Awesomeness of sauce

What do you like best? The startup culture in the organization and the products they have on table... And the commitment from the sauce labs team towards the customer satisfaction. We are using sauce labs cloud and we are totally benefited with them. What do you dislike? Problem with their infrastructure and regular updates and they won't mention that anywhere in blog so people will get confused. Recommendations to others considering the product Goto product to purchase What business ...

The easyest way to make cross-browser testing

What do you like best? Fast cloud, ability to test your web application in variety of OS, browsers, and devices. Selenium/WebDriver support. What do you dislike? sometimes debugging can be painful and sometimes it is hard to find root cause of your test fails Recommendations to others considering the product You should think about your test architecture, and test logging. If you design it right with right concepts - the process of automation testing can be much satisfying. What business ...