9.5
Spot Score
Sauce Labs Review: Is It The Right Automated Testing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
ISO 27001Sauce Labs offers custom pricing plan
Walmart
VISA
Stripe
DoorDash
ZillowTrusted by many companies including Walmart
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Sauce Labs
Sauce Labs is a cloud-based automated testing software used by test automation engineers and developers in medium to large enterprises. With a 4.6/5 rating from 140 reviews, it is broadly validated by users for its effectiveness in testing web and mobile applications.
The software excels in providing a wide range of platforms and devices, allowing comprehensive testing across various configurations. Its ability to simplify scalability for automation testing significantly reduces manual efforts and maintenance. However, users report occasional performance lags during automated testing, which can impact efficiency.
Quick facts about Sauce Labs
What is Sauce Labs?
Sauce Labs is a browser-based automated testing platform for manual testers, test automation engineers and developers, to easily test their website or web application across thousands of browsers and mobile devices. Sauce Labs provides access to the cloud-based server farm, which allows users to run tests in parallel right from the desktop, with execution instant results.
Pricing
Sauce Labs offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRISO 27001SSO & MFA supported
Data residency:Global
Sauce Labs Software Demo
Sauce Labs was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Sauce Labs
- Use cases
- Web application testing, Mobile application testing, Cross-browser compatibility testing
- Team types
- Test automation engineers, Manual testers
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Sauce Labs
Wide diversity of platforms and devices enabling comprehensive testing
Simplified scalability for automation testing reducing manual effort
Intuitive UI with video and screenshot support plus CI integration
Is Sauce Labs right for you?
Best for scalable cross-browser and mobile automated testing with broad platform coverage.
Choose Sauce Labs if
- You need to test web and mobile apps across thousands of browsers and devices.
- Your team requires parallel test execution to speed up automation workflows.
- You want an intuitive UI with video, screenshot support, and CI integration.
Consider alternatives if
- Your organization demands extensive real device testing in underrepresented geographic regions.
- You require consistently high-speed test execution without occasional performance or connectivity issues.
What buyers should know before shortlisting Sauce Labs
Sauce Labs stands out as a robust tool for testing web and mobile applications across various browsers and devices. Users appreciate the ease of scalability for automated tests, especially for UI testing, thanks to its unified API.
The ability to create clean virtual machines and set up diverse OS and browser combinations is hailed as a time-saver. The customer support receives accolades for being responsive and helpful.
While some users mention difficulties in documentation search and occasional support issues, the overall sentiment remains positive. Cons include occasional speed issues, limited real device pool, and the need for notifications on infrastructure updates.
Despite these minor setbacks, Sauce Labs shines in simplifying testing processes, offering a wide range of platforms, and facilitating parallel testing, making it a valuable asset for companies seeking efficient and thorough testing solutions.
Sauce Labs pros and cons
- Sauce Labs pros
Wide diversity of platforms and devices enabling comprehensive testing
Simplified scalability for automation testing reducing manual effort
Intuitive UI with video and screenshot support plus CI integration
- Sauce Labs cons
Performance lags during automated test execution
Intermittent connectivity issues causing delays and failures
Ready to try it?
Get started with Sauce Labs
Start your free trial — no credit card required.
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See how it stacks up
Compare Sauce Labs side-by-side with top Automated Testing Software alternatives.
What is the pricing of Sauce Labs?
Sauce Labs uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Sauce Labs reviews and ratings
Buyer sentiment
Overall positive sentiment highlighting scalability, platform diversity, and customer support, tempered by occasional performance and connectivity issues.
What buyers like
- Platform and device diversity
- Scalability of automated testing
- Responsive customer support
Common complaints
- Performance lags
- Connectivity and regional limitations
What users are saying
M
Megan
10/01/21
Great service, but they need to improve their support
PROS & CONS What are the best aspects of this product? With SauceLabs we had the opportunity to scale our automated tests for web application UI to ...
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R
Roland
09/01/21
Great testing provider that makes the test environment cleaner
PROS & CONS What are the best aspects of this product? There are many things that I like about Sauce Labs, but what I like most is the ability to ...
Read more
C
Chad
08/11/21
We are very satisfied with Sauce
PROS & CONS What are the best aspects of this product? Sauce Labs is smart app that allows me to tackle all testing challenges I have. It offers ...
Read more
E
Eric
05/31/21
Understandable and easy to use product for site testing
PROS & CONS What are the best aspects of this product? Sauce’s service is straightforward to use and is consolidated with the tests that exist. To ...
Read more
M
Mitchell
03/26/21
Offers many platforms for testing
PROS & CONS What are the best aspects of this product? Sauce labs offers many platforms for running tests, and support for all great frameworks and ...
Read more
D
Dominic
02/15/21
Fast, easy to use and affordable
PROS & CONS What are the best aspects of this product? SauceLabs is fast and other solutions we have tried could not keep with VMs that are always ...
Read more
What are the features of Sauce Labs?
The access control structure is a crucial characteristic that distinguishes a digital asset management system from other storage systems. Yo…
Bug tracking is a crucial feature of software development, aimed at helping developers manage and solve problems with their software. It inv…
Continuous Integration is a software development practice that allows developers to continuously merge and test code changes in a central re…
Cross browser support is a crucial feature of software that allows it to function effectively on different web browsers. It ensures that the…
Cross Device Testing is a crucial feature of software that allows users to test their application or website on various devices with differe…
Debugging is an essential feature in software development that involves identifying and resolving issues or bugs in a program's code. It is…
Live Web Testing is a cutting-edge software feature that allows users to test and monitor a website or web application in real-time. It prov…
Parallel testing is a cutting-edge feature that allows software developers to improve the efficiency and speed of their testing process. It…
Parameterized Testing is a software testing technique where the input values and boundary conditions of a system or application are defined…
Reporting and analysis is an integral part of any software that aims to provide valuable insights and information to its users. It is a powe…
Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a meth…
Seamless integration refers to the ability of a software or system to seamlessly connect and work together with other software or systems wi…
Test Recorder is a powerful software feature that allows users to record and replay tests for better efficiency and accuracy in software tes…
Sauce Labs security and data handling
Key compliance certifications and security features for IT and security teams evaluating Sauce Labs.
Certifications
Security features
Developer & data
Alternatives to Sauce Labs
Sauce Labs Customers
Walmart
VISA
Stripe
DoorDash
Zillow
Splunk
BuzzFeed
Apollo Education Group
Kaise Permanente
LabCorp
Alaska Airlines
Deutsche Bank
Sauce Labs Support Options
Frequently Asked Questions About Sauce Labs
Common questions buyers ask before choosing Sauce Labs.
Sauce Labs is a Automated Testing Software. Sauce Labs offers Access Control, Debugging, Parameterized Testing, Cross Browser Support, Scheduling and many more functionalities.
Sauce Labs is a strong fit if: You need to test web and mobile apps across thousands of browsers and devices.; Your team requires parallel test execution to speed up automation workflows.. Consider alternatives if: Your organization demands extensive real device testing in underrepresented geographic regions.; You require consistently high-speed test execution without occasional performance or connectivity issues..
Buyers commonly note the following limitations of Sauce Labs: Performance lags during automated test execution; Intermittent connectivity issues causing delays and failures; Limited geographic availability for real device testing.
Some top alternatives to Sauce Labs includes Provar, BrowserStack, Screenster, LambdaTest and AWS Device Farm.
Sauce Labs offers Free Trial, Subscription, Quotation Based pricing models
The starting price is not disclosed by Sauce Labs. You can visit Sauce Labs pricing page to get the latest pricing.
Ready to try it?
Get started with Sauce Labs
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
