Sandbox Reviews in June 2025: User Ratings, Pros & Cons

"Sandbox, a great software for your program!"

What do you like best? I loved the overall set up of Sandbox. The child's profile was easy to navigate and edit, both on the admin side and the parent side. The billing process was simple and separated parents are able to be billed separately which was a huge plus on the admin side for our program. I also really appreciated how quickly the staff at Sandbox got back to us when we would ask a question. I also really appreciated how emailing the parents was so easy using Sandbox! I enjoyed ...

"Sandbox is user friendly, and the support team is wonderful!"

What do you like best? We love the ease of the online billing - it makes it so easy for our clients to pay us every week! What do you dislike? We would love to see more expansion in the future enrollment projections category. We do a lot of planning ahead and the monthly projections are not easy to use. Recommendations to others considering the product: If you are looking for a software system that does everything, Sandbox is a great choice! It is the only one we found that does everything ...

"Easy to use and Lots of Great Functions"

What do you like best? I love that this is cloud based and I can check on things at the center when I am away or working remotely. I also love the ability for prospective parents to fill out an application electronically as well. The email function is awesome too! What do you dislike? I wish we could separate subsidies sort of like tuition types. What problems are you solving with the product? What benefits have you realized? I love that teachers have access to information and even our ...

"Easy to use, amazing customer service"

What do you like best? We love the ease of use that Sandbox Software provides. Anytime we have an issue or question about how to use a particular feature, the customer service is immediately available to help. They even take the time to submit requests to their programmers if they hear that a particular feature would be helpful for our center. We also have many parents who enjoy the parent portal for billing. What do you dislike? We would love for their teacher app to be a little bit ...

"Great resource for childcare facility."

What do you like best? Sandbox is very user friendly. It is not difficult to figure out how to do things, but if I do have trouble help is easily found with the chat feature. What do you dislike? Very little I dislike about Sandbox. The only thing I would change is to have attendance tracking be altogether as well as by class. Recommendations to others considering the product: This is a great resource I would highly recommend. What problems are you solving with the product? What benefits ...

"Great, versatile software."

What do you like best? Sandbox is flexible and allows us the freedom to build what we need within the program to fit our needs. What do you dislike? I wish it had a few more features but I feel like it is growing and expanding rapidly. What problems are you solving with the product? What benefits have you realized? Sandbox saves us time on billing and helps us ensure attendance is accurate. We love being able to keep track of so many things without much effort.

"Well-thought out Software with friendly support team"

What do you like best? As a preschool with 170 families, we have a lot of details to keep track of! Sandbox is an intuitive, user-friendly system that keeps details well-organized and easy to find. Their support team is friendly, responsive and knowledgeable. Sandbox has taken so much of the stress out of invoicing, billing & tracking enrollments, immunizations & allergies. Within months I found I was able to navigate the software to the point of being able to build forms, generate ...

"Excellent reliability and customer service"

What do you like best? Sandbox software provides simple access for many of the necessary record keeping items utilized in childcares. It provides attendance for children/staff, billing, medical record keeping, communication with parents, enrollment and more. What do you dislike? There is really nothing I dislike about the program. We did a lot of research before choosing Sandbox. What problems are you solving with the product? What benefits have you realized? I find it much simpler to look ...

"Excellent support services"

What do you like best? We have had excellent customer service from Sandbox. As the software was new to us last year there were man things we needed to learn about it. Anytime a question came up we were promptly hooked into a chat with a representative who was always successful with assistance. The software makes it very easy to open up registration on line, accept payments, develop invoices and print out a variety of reports at will. What do you dislike? The two things that I noted in the ...

"Excellent Program, Yet Sometimes There Are Bugs"

What do you like best? I enjoy how the invoices can easily be worked on and changed, edited. A lot of different ways to set camps and programs up. Nice work! What do you dislike? I get bugs a lot when using. I will create a camp and when I go to enroll a student, it's not showing up. It's annoying. Recommendations to others considering the product: None! What problems are you solving with the product? What benefits have you realized? Being able to have the correct lists of children. Being ...