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9.5

Spot Score

Samsara - Fleet Management Software

Samsara Reviews in May 2025: User Ratings, Pros & Cons

Efficiency for your fleet management needs.

4.6

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Samsara offers custom pricing plan

Samsara Reviews & Ratings

4.6

Excellent

Based on 223 ratings & 204 reviews

Rating Distribution

Excellent

(129)

Very Good

(23)

Good

(8)

Poor

(10)

Terible

(34)

Expert's Review

Samsara GPS/Dashcam is a highly efficient fleet management tool that impresses with its accuracy and user-friendly interface. The system excels in autonomously minimizing fuel consumption and correcting driving habits, leading to substantial savings and efficiency gains over time. Users appreciate the system's simplicity and quick implementation, making ...Read more

Samsara pros and cons

  • Easy and smart to use, excellent support.

  • Accuracy and user-friendly interface for fleet management.

  • Real-time visibility enabling quick decision-making.

  • Simplified training and compliance monitoring for drivers.

  • Inaccurate database for speed limits causing potential safety issues.

  • Customer service inconsistencies and difficulties with cancellations.

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Showing 111-120 out of 204

CD

cwmbran drone

07/19/21

1 out of 5

Samsara are the pits

Read all the other negative reviews ...they are the worst for service and trying to speak to someone is near impossible...samsara I WANT MY MONEY BACK...DON'T BUY OFF THESE PEOPLE Once they have you they won't let go....my email is infoataacouriers.co.uk if you have the bottle to reply...your company is the pits...from Ken

LT

L&L Transport

06/28/21

1 out of 5

Worst customer service ever

Worst customer service ever! Can never ever get any support and when i do, its clearly a call center on the other side of the world that can provide little to no help. Sleek demo but results speak for themselves. Do not buy

LT

L&L Transport

06/28/21

1 out of 5

Worst customer service ever

Worst customer service ever! Can never ever get any support and when i do, its clearly a call center on the other side of the world that can provide little to no help. Sleek demo but results speak for themselves. Do not buy

ND

NICOLAS D

06/23/21

5 out of 5

"USE SAMSARA"

What do you like best about Samsara? I like using this application because it allows me to have GPS access to the drivers that work in the logistics sector; in this way, it helps us have accurate information in real-time to meet the requirements of our customers. Thanks to this opportunity to have access to this platform, our company has been able to simplify processes and handle more clients most professionally.

A

Andrea

06/23/21

1 out of 5

STAY AWAY FROM SAMSARA

STAY AWAY FROM SAMSARA! We have been with this company for over a year and finding the prices for the service and the shipping to be ridiculous and unaffordable at this point. They also charge $116 shipping to ship three tiny key fobs to us @ $12 each. Nowhere do they clearly state a cancellation clause - I've been looking everywhere for it. But they're telling me that we'll have to pay "a fee that is equal to a year of service for each device you are returning" as a penalty. And this is ...

Read more

A

Andrea

06/23/21

1 out of 5

STAY AWAY FROM SAMSARA

STAY AWAY FROM SAMSARA! We have been with this company for over a year and finding the prices for the service and the shipping to be ridiculous and unaffordable at this point. They also charge $116 shipping to ship three tiny key fobs to us @ $12 each. Nowhere do they clearly state a cancellation clause - I've been looking everywhere for it. But they're telling me that we'll have to pay "a fee that is equal to a year of service for each device you are returning" as a penalty. And this is ...

Read more

JT

Joseph Turbeville

05/14/21

1 out of 5

Billing and Sales Suck

The product works great, but their billing and sales process is a total train wreck.

JT

Joseph Turbeville

05/14/21

1 out of 5

Billing and Sales Suck

The product works great, but their billing and sales process is a total train wreck.

MN

Michael Nobben

05/10/21

2 out of 5

Good for the basics, but Routing and the API should be avoided.

My company has spent more than 20k to build the API links to our ECM software to support routing and digital Proof of Delivery documents with Samsara. This was our primary reason for selecting them over a year ago and proved to be a costly mistake. Capturing the signatures from the mobile devices into the Samsara cloud does not work 20% of the time. Also, routes are limited to 20 stops (we can have routes with up to 30 stops) and the route optimization routine is almost useless. Finally, ...

Read more

MN

Michael Nobben

05/10/21

2 out of 5

Good for the basics, but Routing and the API should be avoided.

My company has spent more than 20k to build the API links to our ECM software to support routing and digital Proof of Delivery documents with Samsara. This was our primary reason for selecting them over a year ago and proved to be a costly mistake. Capturing the signatures from the mobile devices into the Samsara cloud does not work 20% of the time. Also, routes are limited to 20 stops (we can have routes with up to 30 stops) and the route optimization routine is almost useless. Finally, ...

Read more