Salesmate Reviews in June 2025: User Ratings, Pros & Cons

I cannot recommend this product after 1…

I cannot recommend this product after 1 year. I found recently they've been over charging me for text messages and calls for literally the enture duration. Charging me 3x the price for texts - because I had an apostrophe in the word "I'm"......... this is why that said "their text client charged me 3x the price" ... then I found when I logged calls from my phone I wuold get back to my computer and be asked to log the same call and so I would thinking it was not big deal just a flaw in their ...

Not bad as a crm and easy to use but still has its issues

PROS & CONS What are the best aspects of this product? Bulk emailing is amazing with tagging which is what I use it for the most. Also, the ability to see the emails trail in each contact is great. Their customer service is amazing and they are very polite and courteous. They are striving to always get better which is a good sign but improvement need to be made to mix it with the big boys. What aspects are problematic or could work better? They are quite a few glitches that I ...

It's great because it just completely improved our productivity when it comes to data management.

What do you like best? The ability to customize this software to do exactly what you want is incredible, you can create workflows so repetitive that literally the media will configure it to copy and the field routine you want. The email is fantastic the views and the reports are beautifully designed and everything can be edited to my liking. Extract data from social media profiles, you can create as many email templates as you want. I love that there is excellent customer service I also ...

Perfect for Small Businesses

What do you like best? Built in call features, simplicity, ease of use, affordability. Great all-in- one CRM with full customizability and without extraneous features. What do you dislike? Support specialists aren't always helpful. Porting phone numbers into Salesmate is a hassle. Wish that phone calls could be tied to companies as well as contacts. What problems are you solving with the product? What benefits have you realized? My business has used Salesmate to completely ...

Perfect for Small Businesses

What do you like best? Built in call features, simplicity, ease of use, affordability. Great all-in- one CRM with full customizability and without extraneous features. What do you dislike? Support specialists aren't always helpful. Porting phone numbers into Salesmate is a hassle. Wish that phone calls could be tied to companies as well as contacts. What business problems are you solving with the product? What benefits have you realized? My business has used Salesmate to ...

Simple and efficient CRM

What do you like best? The simplicity its great, then you customize it. Great customer service What do you dislike? No problems so far, and little issues were solved right away. What problems are you solving with the product? What benefits have you realized? Now its easy to manage pipeline and follow up

Salesmate has great potential

What do you like best? I like the customer service and the ability to send and track emails through the system What do you dislike? I don't like the fact that when I update one section, the rest does not update. I would like a VERY SIMPLE platform where there is one page with ALL info such as quote, contact, etc. I don't like how hidden the notes are. I would prefer there not be a cap on characters allowed in the description section and would prefer to have the ability to reply to ...

Salesmate for the Mates Who Sell

What do you like best? The pipeline is easily accessible, editable, digestible. What do you dislike? Data sharing on a per tab basis can be challenging. What business problems are you solving with the product? What benefits have you realized? Partnership and Sales pipeline tracking.

Salesmate has great potential

What do you like best? I like the customer service and the ability to send and track emails through the system What do you dislike? I don't like the fact that when I update one section, the rest does not update. I would like a VERY SIMPLE platform where there is one page with ALL info such as quote, contact, etc. I don't like how hidden the notes are. I would prefer there not be a cap on characters allowed in the description section and would prefer to have the ability to reply to ...

Salesmate for the Mates Who Sell

What do you like best? The pipeline is easily accessible, editable, digestible. What do you dislike? Data sharing on a per tab basis can be challenging. What problems are you solving with the product? What benefits have you realized? Partnership and Sales pipeline tracking.