SalesLoft Reviews in July 2025: User Ratings, Pros & Cons

Cadence and CRM management improved to new levels

What do you like best? -Call recording -Direct Line -Quick for emails and calls to a prospect pool -Record notes instantly into CRM(Salesforce) -Design the perfect cadence -Manage cadence and contacts easily -Somewhat decent importing of contacts(Through excel) - Better with ZoomInfo->Salesforce->SalesLoft What do you dislike? -Does not work with NetSuite -Lacks LinkedIn connection(Would be nice if it was similar to ZoomInfo) What problems are ...

Sdr

What do you like best? The ability to prospect for people is much easier! I can create cadances and categorize my contacts! I can take groups of people and perform actions that would take me 2 hours in a 20 minutes. Definitely speeds up my pace if I prepare in advance! What do you dislike? Can be a little tough to figure out but once you have it dialed, you are ready to go! Recommendations to others considering the product: Take the dive! What problems are you solving with ...

Great tool for sales outreach efficiency

What do you like best? Easy to setup a cadence and automate prospect outreach instead of working through tasks individually. What do you dislike? Not much to complain about. The import mapping needs to be setup with direct people import rather than integration with tools like Zoominfo. What problems are you solving with the product? What benefits have you realized? Small sales team, huge outreach and activity. Takes the place of needing a large SDR team.

Great Sales Outreach Solution

What do you like best? Salesloft not only makes it easy to keep all outreach and prospecting organized, it also lets you see when prospects open your emails. I also love the ability to "loft" emails right out of gmail so everything is automatically tracked in SFDC eliminating a time consuming step. What do you dislike? Not a whole lot I dislike here, but it would be nice to execute social touches through the platform as well. What problems are you solving with the product? What ...

SalesLoft to be a better Sales Rep

What do you like best? The configuration to set up cadences with specified templates and steps for different targets. Keeps things organized so I can be more productive as a rep. What do you dislike? The support has not been great from a company perspective. Have submitted multiple tickets and things are not changed. multiple sessions with CSM, but feel left high to dry. Recommendations to others considering the product: Would recommend over the other calling and email ...

Good Engagement Tool, but Inconsistent

What do you like best? Dialer that logs to SFDC - saves a lot of time, and you don't have to log your notes as manually. What do you dislike? Dropped calls, connection issues, support quality has slipped since start of product. Recommendations to others considering the product: Make sure you have back-up calling solutions - their VOIP connections are not fail-safe enough, and tend to drop calls. I highly dislike this, nothing worse than thinking that you may be calling ...

Sales Loft for Sales Winners

What do you like best? My current role is based around Lead Generation so I'm a big fan of this tool. It has helped me to dramatically reduce time spent doing the following tasks: Conversation Intelligence, Email Tracking, Outbound Call Tracking, Sales Engagement, Social Selling Prospection and overall increased my performance. It is also incredibly easy to use and would say that you do not need any experience of using similar tools. It may take you a couple of days to wrap your head ...

This product has great customer service

PROS & CONS What are the best aspects of this product? I love SalesLoft’s customer support team, they respond quickly to my questions so I don’t have to wait few hours in order to get the answer from them. They constantly release new features and integrations with numerous products. I like its Idea Exchange so we can vote for new updates and features. The tool is easy to use and the UI is intuitive, we don’t waste much time when emailing and calling. What aspects are problematic or ...

Helpful Sales tool!

What do you like best? SalesLoft is a great tool that helps me stay organized during my day. It is also intuitive and easy to use! What do you dislike? Sometimes calls get dropped, which can be an issue Recommendations to others considering the product: Give it a try! What problems are you solving with the product? What benefits have you realized? It helps me keep track of my clients, records and activity

Amazing tool that has been beneficial to succeed in my role!

What do you like best? Love how easy to use/user friendly Salesloft is, as well as how beneficial the tool has been in my day to day role! What do you dislike? -sometimes has lagging periods, but this doesn't happen often What problems are you solving with the product? What benefits have you realized? -better ways to track customer journey -improve personal skills by being able to listen back to calls