SalesLoft Reviews in June 2026: User Ratings, Pros & Cons

Backwards workflow

What do you like best? Clicks, Views, Open analytics are the best features of SL. Being able to compare activity and view notifications when clients open emails gives a higher level of engagement metrics What do you dislike? The inability to use SL within SF is horribly backwards. From a workflow perspective, having to initiate contact through salesloft instead of SF or email is completely backwards and inefficient. What problems are you solving with the product? What benefits ...

Works well, helps with organization but does have a few bugs from time to time

What do you like best? Cadences allow me to organize my leads and have them all in one place. I can differentiate people based on why I am calling and find people quickly. What do you dislike? Having to do a lot of clicks to find out certain things about leads/their account Recommendations to others considering the product: It's a good software What problems are you solving with the product? What benefits have you realized? I am able to save time. It also helps me to ...

SDR

What do you like best? The automation and dynamic fields. Recorded calls. And of course how it syncs with Salesforce. What do you dislike? Sometimes calls are dropped, but other than that - everything is great. What problems are you solving with the product? What benefits have you realized? Dropped calls is the only problem I run into.

Very Slow Sales System

What do you like best? I like that you can track how often prospects click on emails and what they are viewing and when, as well as the sentiments for calls and what the responses were generally. I also like how you can set reminders within the tool and view everything in one place What do you dislike? The program is very slow and often glitchy, which makes it hard to be productive in sales. Salespeople need to be able to make large call volumes and this sometimes is an issue with ...

Love Saleslofe

What do you like best? Salesloft is a tool that acts like a thought partner. I have been able to double my visits with the same level of outreach because of the intelligence it brings to my work day What do you dislike? Too many tabs or running the site for long periods of time make it bug out but otherwise great. What problems are you solving with the product? What benefits have you realized? It normalizes planning, social selling, and thoughtful outreach. I have been able ...

Great tool for sales outreach efficiency

What do you like best? Easy to setup a cadence and automate prospect outreach instead of working through tasks individually. What do you dislike? Not much to complain about. The import mapping needs to be setup with direct people import rather than integration with tools like Zoominfo. What problems are you solving with the product? What benefits have you realized? Small sales team, huge outreach and activity. Takes the place of needing a large SDR team.

Great Sales Outreach Solution

What do you like best? Salesloft not only makes it easy to keep all outreach and prospecting organized, it also lets you see when prospects open your emails. I also love the ability to "loft" emails right out of gmail so everything is automatically tracked in SFDC eliminating a time consuming step. What do you dislike? Not a whole lot I dislike here, but it would be nice to execute social touches through the platform as well. What problems are you solving with the product? What ...

SalesLoft to be a better Sales Rep

What do you like best? The configuration to set up cadences with specified templates and steps for different targets. Keeps things organized so I can be more productive as a rep. What do you dislike? The support has not been great from a company perspective. Have submitted multiple tickets and things are not changed. multiple sessions with CSM, but feel left high to dry. Recommendations to others considering the product: Would recommend over the other calling and email ...

Good Engagement Tool, but Inconsistent

What do you like best? Dialer that logs to SFDC - saves a lot of time, and you don't have to log your notes as manually. What do you dislike? Dropped calls, connection issues, support quality has slipped since start of product. Recommendations to others considering the product: Make sure you have back-up calling solutions - their VOIP connections are not fail-safe enough, and tend to drop calls. I highly dislike this, nothing worse than thinking that you may be calling ...

All about efficiency

What do you like best? I love how efficient it makes me and my team. The insights are great for helping us optimize our messaging and seeing when prospects are opening our emails in real time. The variety of tags allows for customization at scale that is better than most email platforms I've used. What do you dislike? Our team has had some difficulty with the dialer either not working or making them sound robotic. The Outlook integration isn't as good as the integration with Google, ...