SalesLoft Reviews in July 2025: User Ratings, Pros & Cons

Aaron's SalesLoft Review

What do you like best? The ability to quickly segment and put together a cadence, track progress, steps, responses, replies, and the ability to easily view analytics and access call recordings. What do you dislike? The process for adding accounts from SFDC to SalesLoft can be a little cumbersome, but it's easy to do. I also sometimes get frustrated when I need to revise steps in a cadence but every member is listed as 'Completed' even though I want to add more steps to complete. ...

Great system on a upward trajectory

What do you like best? One of the biggest challenges I had before SalesLoft was consistency in my outreach to prospects in my accounts. I would usually try leads for about a week (maybe 2) before moving on to the next account. SalesLoft helps me to manage consistent outreach to prospects over time using their Cadences. My team and I are able to have more conversations with more prospects over time because of the structure SalesLoft cadences gives us. The best practices and guidance ...

Cant work without it

What do you like best? easy UI, lots of functionality, good integrations. What do you dislike? I wish that uploading someone into salesloft automatically updated/uploaded them into salesforce. I also wish the logic for cadence responses/views/conversations could be more customized. Have a rule where someone views/responds to an email and is automatically moved to a different personal cadence. What problems are you solving with the product? What benefits have you realized? ...

Great email outreach tool

What do you like best? Being able to customize and create your own snippets and templates What do you dislike? Sometimes when a contact as clicked do not contact they still appear eligible in SalesForce What problems are you solving with the product? What benefits have you realized? Being able to reach a large number of people with customized outreach

Salespro's automated marketing tool kit

What do you like best? Allows me to set up campaigns for different types of prospects and drop them into lead funnels and have my SDR's do the leg work, while the leads rollll in What do you dislike? Have to have a primary CRM in order to leverage it What problems are you solving with the product? What benefits have you realized? Problems: No easy way to send bulk emails, spending time sending same emails Solutions: Automation, Mass client outreach, email templates

Superior cadences over Outreach!

What do you like best? I really like SalesLoft's ability to create sequences with testing/variations and the feedback. It is much easier to use over Outreach for real time feedback. What do you dislike? Not sure about their calling functionality since we never used it for calling and analyzing. Seems also not as scalable and easy to integrate into systems like Outreach does. I think the email tracking capabilities weren't as accurate as Outreach. Recommendations to others ...

The "Go To" Sales Tool for Prospecting

What do you like best? THE PROS: SalesLoft makes it easy to manage a funnel of leads by allowing the user to create multiple cadences for a variety of different purposes. One of the best things about Salesloft is that you are provided with metrics that allow for you to estimate how far a lead is down the sales funnel to become a low hanging fruit. Salesloft Measures Emails sent, opened, bounced, click rate and reply rate. Within your cadences, you can also sort by, who falls within ...

Terrible customer service, bad UI and very buggy

What do you like best? It can be a powerful system for sales outreach, but there are way to many bugs and their CS team is virtually non-responsive. What do you dislike? The dialer is terrible. If you use it from home, be sure to double check the quality of the connection. Even strong internet connections have issues with serious dropouts. UI is not intuitive and takes a lot of time to get team members up and running. User adoption and utilization is very low for people who are ...

SalesLoft is first class when it comes to prospecting software.

What do you like best? How quickly and efficiently I can navigate through prospects while also displaying call notes and previous contact history. What do you dislike? When sending out a ton of automated emails it feels like the software itself moves a bit slower, which is expected, but it's really not bad. Recommendations to others considering the product: For quick and easy prospecting, definitely would recommend. What problems are you solving with the product? What ...

Great tool for a sales team or even just personal outreach

What do you like best? Integration with Salesloft, Reminders, CADENCES What do you dislike? Clunky UI, sometimes can be tough to customize Recommendations to others considering the product: The market for outbound dialers, cadences, and coaching isn't perfect. There's no solution that does literally everything you want but Salesloft is definitely a great option. What problems are you solving with the product? What benefits have you realized? Making sure our outreach ...