Agentforce Sales (formerly Salesforce Sales Cloud) Reviews in September 2026: User Ratings, Pros & Cons

"amazing crm tool"

What do you like best? The best thing about the tool is it's amazing integration tools and also the functionalities which makes our work easy and reduces timeline. What do you dislike? Nothing as of now because didnot face any issue till now. Recommendations to others considering the product: Best CRM tool for projects and also marketing purpose What problems are you solving with the product? What benefits have you realized? I am using it for CRM based work and projects in my company

"Yep, it's Salesforce. Can we live without it now?"

What do you like best? While I did not like Lightning at first, I guess 5+ years later is has grown on me. I like the flexibility. I like the communities platform functionality. Process builder works well. Still not the best sales platform, but it is obviously so much more that it's central to just about every part of our business. What do you dislike? Reporting still has some quirks, but I haven't run into them in a while. I mean, complexity is just a part of the package, but that doesn't ...

"Salesforce is not only a CRM"

What do you like best? Salesforce CRM is an ecosystem of capability that enables the company to become a real customer-centric company. It gives the company the ability to trace new leads, new opportunities or to engage the customers using their preferred channels. Moreover, it can be the perfect instrument to be used when the company wants to trace the customer requests and solve their issues. What do you dislike? Salesforce licenses model requires a single license for each user, so the ...

"Salesforce Crm"

What do you like best? Super easy to navigate through i love it! What do you dislike? Sometimes the tabs can get confusing. When navigating Recommendations to others considering the product: Take your time navigating through. What problems are you solving with the product? What benefits have you realized? Inputting information.

"Salesforce Crm"

What do you like best? Super easy to navigate through i love it! What do you dislike? Sometimes the tabs can get confusing. When navigating Recommendations to others considering the product: Take your time navigating through. What problems are you solving with the product? What benefits have you realized? Inputting information.

"Salesforce is not only a CRM"

What do you like best? Salesforce CRM is an ecosystem of capability that enables the company to become a real customer-centric company. It gives the company the ability to trace new leads, new opportunities or to engage the customers using their preferred channels. Moreover, it can be the perfect instrument to be used when the company wants to trace the customer requests and solve their issues. What do you dislike? Salesforce licenses model requires a single license for each user, so the ...

"Yep, it's Salesforce. Can we live without it now?"

What do you like best? While I did not like Lightning at first, I guess 5+ years later is has grown on me. I like the flexibility. I like the communities platform functionality. Process builder works well. Still not the best sales platform, but it is obviously so much more that it's central to just about every part of our business. What do you dislike? Reporting still has some quirks, but I haven't run into them in a while. I mean, complexity is just a part of the package, but that doesn't ...

"Salesforce Review"

What do you like best? Easy and intuitive for a large box CRM I am a certified Salesforce admin & dev and have enjoyed the time I worked with Salesforce products What do you dislike? Does not have all the features that other CRM orgs release, yet, again, it handles brilliantly and can do most all things with integrity and validity. What problems are you solving with the product? What benefits have you realized? I used to work on a lot of coding/dev and validation QA. Ensuring alerts and ...

"Salesforce Review"

What do you like best? Easy and intuitive for a large box CRM I am a certified Salesforce admin & dev and have enjoyed the time I worked with Salesforce products What do you dislike? Does not have all the features that other CRM orgs release, yet, again, it handles brilliantly and can do most all things with integrity and validity. What problems are you solving with the product? What benefits have you realized? I used to work on a lot of coding/dev and validation QA. Ensuring alerts and ...

"Salesforce is far more productive platform"

What do you like best? Sales management skills are limitless. I would like to have the ability to examine and management in all facets of our accounting process, communications, visitors and sales. Salesforce provides a really sleek and practical design that keeps interacting with this product simple for users. Within this system, significant numbers of clients can effectively be handled and coordinated. consumer records are excellent for collecting with accurate personal data and charts. ...