9.8
SpotScore
Agentforce Sales (formerly Salesforce Sales Cloud) Reviews in September 2026: User Ratings, Pros & Cons
AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting
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Starts from $25 / user / month when monthly
Agentforce Sales (formerly Salesforce Sales Cloud) Reviews & Ratings
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Spotsaas Editor’s POV
Salesforce Sales Cloud is a highly customizable CRM platform with extensive sales process capabilities, from lead tracking to customer engagement and reporting. The Lightning interface allows configuration to match specific workflows, and integrations with third-party tools and Salesforce add-ons provide a unified view of sales operations. The platform ...Read more
Agentforce Sales (formerly Salesforce Sales Cloud) pros and cons
Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.
Centralized database provides a 360-degree view of customer information for sales and marketing teams.
Reporting and analytics deliver detailed insights for data-driven decision-making and performance tracking.
Supports connections with a wide range of third-party apps and APIs.
Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.
Steep learning curve for new users, especially those without prior CRM experience.
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Showing 71-80 out of 562
AR
Amolia R
11/17/20
"Fits your needs"
What do you like best? It is very flexible and adaptable to your needs. What do you dislike? Not always the most user friendly, you have to play around with it a bit to get the hang of it. What problems are you solving with the product? What benefits have you realized? We have a clear idea of what everyone's metrics are so we can assist them with any trouble areas they might be encountering.
KD
Kyle D
11/13/20
"Salesforce CRM Review"
SP
santosh p
11/13/20
"Salesforce CRM Review"
VM
Victoria M
11/12/20
"Salesforce: A great CRM solution that can improve your company's sales and relationships!"
What do you like best? It can be customized and adapted to your company through your current needs and functions. Map and manage sales areas and customer information. Report to see accumulation of meetings, pipelines, completed transactions and $$. Stores all data we find about prospects. What do you dislike? Too many options and functions can hide content that you don't need to add/use to make the interface cleaner. In nature, you can reload and run using a not-so-fast Internet connection. ...
Read more
VM
Victoria M
11/12/20
"Salesforce: A great CRM solution that can improve your company's sales and relationships!"
What do you like best? It can be customized and adapted to your company through your current needs and functions. Map and manage sales areas and customer information. Report to see accumulation of meetings, pipelines, completed transactions and $$. Stores all data we find about prospects. What do you dislike? Too many options and functions can hide content that you don't need to add/use to make the interface cleaner. In nature, you can reload and run using a not-so-fast Internet connection. ...
Read more
XP
Ximena P
11/12/20
"Salesforce easy tool"
What do you like best? Salesforce is a tool that help you to create, gather information from customers, team members and easy to use. What do you dislike? The reporting option is kind hard to use due the filters you need to use to gather the information you need. Once you you understand to use it is easy. What problems are you solving with the product? What benefits have you realized? Reporting and metrics, we deal with customers and Salesforce is a easy tool to work with them, have a ...
Read more
SG
Sandel G
11/12/20
"Excellent but maybe more Usage Friendly!"
What do you like best? It touches most of the points in what Sales come around. Different windows and tab will help you navigate with no problem to resolve and issues with ease. Once you get used to it, to the interfaced tabs locations and windows, it will be a lot simpler than it seems. What do you dislike? A lot of words! At first glance it strikes your eyes, saying take this whole different word world. A lot of waters and you in the middle of the ocean, but once you give your first step, ...
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XP
Ximena P
11/12/20
"Salesforce easy tool"
What do you like best? Salesforce is a tool that help you to create, gather information from customers, team members and easy to use. What do you dislike? The reporting option is kind hard to use due the filters you need to use to gather the information you need. Once you you understand to use it is easy. What problems are you solving with the product? What benefits have you realized? Reporting and metrics, we deal with customers and Salesforce is a easy tool to work with them, have a ...
Read more
SG
Sandel G
11/12/20
"Excellent but maybe more Usage Friendly!"
What do you like best? It touches most of the points in what Sales come around. Different windows and tab will help you navigate with no problem to resolve and issues with ease. Once you get used to it, to the interfaced tabs locations and windows, it will be a lot simpler than it seems. What do you dislike? A lot of words! At first glance it strikes your eyes, saying take this whole different word world. A lot of waters and you in the middle of the ocean, but once you give your first step, ...
Read more
SJ
S J
11/08/20
"Salesforce CRM"
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].