Salesforce Reviews in July 2026: User Ratings, Pros & Cons

"not really a good CRM system for a pay-as-you-go business"

What do you like best? I'd like the most the search capabilities and the unique view of the customer, with all useful link to go through the account information. I find useful to to have integrated dashboard and alerts. Nice to be able to start some business process from the customer account, even if unfortunately not all the tolls we used are integrated, thus we need to connect to connect to different tool to start a process (for instance ticket submission), related to the customer, or to ...

"great service"

What do you like best? great for seeing all your campaigns and relating info What do you dislike? takes a while to get used to, could do with tours What problems are you solving with the product? What benefits have you realized? A centralised place for all the info required

"Easy to learn and easy to use "

What do you like best? I like that the content is adjustable i can add and customize the view as i need. I also like that it stores so much data in one place, i dont have to search through multiple systems to find what i need-i can view candidates, companies, jobs, all in one place. I also like that this program allows me to search data for the company as a whole, not just the data that i have entered but everyone else's as well; this is nice to have in a sales role where we could have the ...

"Foundational CRM for large companies"

What do you like best? For big companies with complex sales processes, Salesforce is the market leader. I like how every record type and report is customizable to tailor it exactly to your organization. I work in a capacity of helping other organizations gain more value out of their CRM. Salesforce has also gotten a lot faster in the last couple years so one can navigate between different objects and reports relatively seamlessly. What do you dislike? Too complex for more companies. I ...

"Salesforce - The #1 CRM"

What do you like best? Salesforce is a cloud-computing based CRM What do you dislike? Higher costs, Data storage limits. Sometimes, default tools in Salesforce are not enough to cover certain integration needs What problems are you solving with the product? What benefits have you realized? It is possible to achieve various requirements using configuration and customization options in Salesforce.

"Top platform for Marketing. "

What do you like best? It's so natural to utilize and the best by miles! Attempting to change over current organization! What do you dislike? Nothing, it's superior to any CRM I've at any point utilized. Recommendations to others considering the product: There is a great deal of significant data that originates from Salesforce CRM. I prescribe utilizing it, yet on the off chance that you are searching for something progressively mind-boggling and with more choices should search for another ...

"Best for CRM marketing. "

What do you like best? It gives us a simple method to monitor my activities. What do you dislike? The interface isn't "beautiful". It could utilize some refreshing of the feel. Recommendations to others considering the product: Very simple to supervisor Accounts, Leads, and Opportunities. The vast majority of the work is done of the Salesforce CRM itself, Super simple point and snap process developer and work process manifestations, Comprehensive investigation material accessible What ...

"Perfect for CRM Management. "

What do you like best? Salesforce is an incredible application and apparatus to follow client connections between various specialty units. What do you dislike? Sometimes there is such a large number of pages I have to explore to get to the data I need. Recommendations to others considering the product: We prescribe allowing you the chance to pay access to Salesforce CRM in the event that you need to take your deals past what you have been doing, given that when you get your enrollment, ...

"Great platform"

What do you like best? It is easy to use and provide great platform to communicate and regarding developing any function it is excellent What do you dislike? I have not encountered anything wrong with this app. What problems are you solving with the product? What benefits have you realized? I am working on user stories, implementation, code conversion. Easy to use

"It is for us the most powerful CRM software we know"

What do you like best? Salesforce CRM helps us organize our customer database, it is easy to use, with a great and professional interface, it is also the most powerful CRM software we know. With Salesforce CRM I can track, locate and keep every customer in sight very well segmented to achieve large amounts of sales with your marketing activity in a very short time, it's just great What do you dislike? The only disadvantage that I see from the implementation of Salesforce CRM is its great ...