Salesforce Reviews in July 2026: User Ratings, Pros & Cons

"Best CRM available"

What do you like best? Lot of customisation available using apex classes and the generation of reports using Einstein is excellent. What do you dislike? It's a tad costly for small businesses and affordability kicks in. What problems are you solving with the product? What benefits have you realized? Entire sales cycle and conversion process can be tracked easily. The community cloud is used for building a custom website.

"It is a great advantage of working with Salesforce"

What do you like best? Salesforce became a great help to manage the flow of customers who were driving in the company. Since I've used me has produced positive results because it is a very complete system. Salesforce is effective in its use because it offers all the tools needed to carry out all these options. We have worked very harmoniously with this service for the benefit of the company and customers. We are very pleased with the quality of work can be done with Salesforce. What do you ...

"SalesForce CRM the easy-to-use, complete and online CRM suite"

What do you like best? Salesforce CRM is a ready-to-use solution that is configured in minutes and is designed for growing businesses. It allows us to obtain information and activities of clients in real time in one place, as well as information with panels and reports. It allows us to treat each customer as if he were the only one with Salesforce CRM. Understand their needs, solve the problems they experience and identify the opportunities to provide their help thanks to the management of ...

"A very useful tool to do marketing easily."

What do you like best? This program is one of the best that I have used because I have used too many, I love it because it combines both branches of my work that is marketing and automation, I love that it allows me to always have an optimal connection with all the potential clients of the web, also allows me to offer my work to all consumers of it. What do you dislike? I can't think of anything that upset me about the application since as I mentioned before it is a combination of both ...

"Security, usability and sales management on the best platform."

What do you like best? The tool gives us sales and intelligent management. There are many features for individually engaging and controlling each customer account. With Salesforce CRM we classify contact based on custom criteria, schedule meetings, and keep the entire database of sales, customers, commissions, profits, losses in one place. Graphical reports help you visualize business. What do you dislike? The management tool is amazing and hardly any teams encountered any kind of problem. ...

"Smart selling and better service using this tool."

What do you like best? Salesforce CRM is a great tool that's here to stay in business. The management and optimization power it brings is incredible. Sales have greatly improved due to the fundamental management of this software. All sales, purchases, service, are reported and managed individually and controlled. What do you dislike? The use of this tool is constant and honestly, we had no major problems to report. So we have nothing negative to say about SalesForce CRM. Software has always ...

"We used it to coordinate efforts between Sales and our Marketing Teams"

What do you like best? The CRM is very robust and there is alot of customization to the platform What do you dislike? There was a pretty steep learning curve to the platform, but overall, it wasn't too bad Recommendations to others considering the product: Great platform, make sure that all users receive adequate training. What problems are you solving with the product? What benefits have you realized? Coordination between Sales and Marketing Teams. Worked out great!

"Salesforce CRM Review!"

What do you like best? Above all else the most significant thing is that I am ready to have a profile for every individual from my organization, at that point that is partitioned by every division and after that even each colleague inside the organizations. What do you dislike? I don't care for that I need to sign in each and every day once more. I wish I could simply remain signed in on the grounds that that way when I leave for the afternoon and return, it spares time. Recommendations to ...

"User friendly tool"

What do you like best? Salesforce makes life so much easier for keeping all information in one spot for my candidates. What do you dislike? Every so often there are some slowing within the system. Almost as if it is in overload mode. What problems are you solving with the product? What benefits have you realized? Being able to fill candidates to job orders and also having all documents (resumes) uploaded to their files.

"Salesforce"

What do you like best? I like how easy it is to access everything and find what exactly you’re looking for without having to go to FAQs What do you dislike? I dislike that sometimes information does not load, or it closes down. What problems are you solving with the product? What benefits have you realized? I work with creditors so it’s beneficial to look like up all financial information on one main screen instead of several different programs.