Salesforce Reviews in July 2026: User Ratings, Pros & Cons

"Future of Sales Cloud & CRM Software with Great Features"

What do you like best? It is easy to understand for beginners too. Only learn by some guides and you can easily manage your clients work on cloud based CRM. What do you dislike? Whether it not complicated but sometimes it stuck in some manner due to functionality. Recommendations to others considering the product: I recommended to all existing other CRM users, that sales force CRM is very easy and you can integrate other services too here very easily. What problems are you solving with the ...

"good system that is you can make bespoke"

What do you like best? The ability to make the system fully bespoke was one of the selling points for the customer I was working with. They could add fields, sub fields, make areas appear dependent on other fields and create bespoke results What do you dislike? They were sold the system verbally on it's integration with mailchimp but in reality this function wasn't there and the support separated themselves from the sales claims as these were never put in writing Recommendations to others ...

"Worth become a customer SalesForce"

What do you like best? You can not think of SalesForce as the only solution. Is a solution to the extent that integrates with all that means, even the smallest of them company and competent. We talk about integration. And integration under the view of a CRM is a comprehensive way, especially when part of wanting to achieve better management between the company and its customers. SalesForce always sees and goes beyond that, so it is seen as the leading CRM market. What do you dislike? All ...

"Easy to use, minor flaws"

What do you like best? The ease of collaboration across companies What do you dislike? How some of specifics are hidden and take multiple keystrokes to find. What problems are you solving with the product? What benefits have you realized? Being able to accurately manage my funnel and collaborate.

"Good tickets handling tool"

What do you like best? Ease of use and interface, colours and all What do you dislike? Could not explore everything. Nothing mire What problems are you solving with the product? What benefits have you realized? Working on tickets. Browsing different ways

"The best CRM by far!"

What do you like best? Easy to use and flexible. Many add on applications available. I don't know why anyone would use anything else. What do you dislike? Required move to the lightning platform. Frequently have to re-map imports of leads. Recommendations to others considering the product: It's the gold standard. What problems are you solving with the product? What benefits have you realized? Day to day CRM with lead, contact, account & opportunity management. Also the core of marketing ...

"Good tickets handling tool"

What do you like best? Ease of use and interface, colours and all What do you dislike? Could not explore everything. Nothing mire What problems are you solving with the product? What benefits have you realized? Working on tickets. Browsing different ways

"The best CRM by far!"

What do you like best? Easy to use and flexible. Many add on applications available. I don't know why anyone would use anything else. What do you dislike? Required move to the lightning platform. Frequently have to re-map imports of leads. Recommendations to others considering the product: It's the gold standard. What problems are you solving with the product? What benefits have you realized? Day to day CRM with lead, contact, account & opportunity management. Also the core of marketing ...

"The best CRM"

What do you like best? I tried ZoHo, Active Campaign but there is nothing like SalesForce. Amazing automation. What do you dislike? The price: it's too expensive, but it worthy What problems are you solving with the product? What benefits have you realized? Sending out massive emails and targetting the right audience

"Best Customer relationship management tool"

What do you like best? The best thing i like about this tool is that to create a application or page for a customer is so easy that you just have to drag and drop the elements they have built all the things you need you just need to understand how to use it. best thing that i liked is intrigation of cloud in this tool. the report wirting the formula making the interaction of the tool with the user is on another level. What do you dislike? It is very big tool so understanding and learning ...