Salesforce Reviews in July 2026: User Ratings, Pros & Cons

"Salesforce - A great tool to work on"

What do you like best? The Classic GUI version of salesforce is very user friendly. The status of each query is easily managed. Easy to track the history What do you dislike? I could not find export to excel or google sheet option. Onscreen reports should have an export option. Recommendations to others considering the product: Consider Salesforce before deciding on any other tool to use for the same purpose What problems are you solving with the product? What benefits have you ...

"Great"

What do you like best? Salesforce's allows everything to be in one place What do you dislike? Very convenient and user friendly for all ages What problems are you solving with the product? What benefits have you realized? No problem solving as of right now but definitely looking forward to great service

"Great way to keep organized and get reports"

What do you like best? Easy to use and easy to maintain my accounts What do you dislike? I don't like the notes area and attachments location. they are at the bottom of the page What problems are you solving with the product? What benefits have you realized? the problem of communication. It helps keep me organized and helps me communicate effectively with my coworkers so that we are all on the same page.

"Outstanding Software For Customer Management"

What do you like best? This is too good CRM for customer handling purpose. It provides all in one services in a single dashboard. Sales graph shows the process of sales the company. New lead generation can be do here and also get their updated on it too. Report fetching, calendar, notes making, email Listing, accounts and contact add are the some of the important features which make so easy to handle Customers and related to their queries. What do you dislike? It is full package for CRM ...

"Robust Customizable CRM"

What do you like best? Salesforce is very customizable for every business need. I check my open tasks everyday and that helps me stay on task at work. I can also see what others are doing by the task report so I can make sure they are on task as well. What do you dislike? The only thing that I dislike is the difficulty in the initial building of the crm. It can be quite a daunting task if you've never used it before. Recommendations to others considering the product: Salesforce has ...

"Salesforce - A great tool to work on"

What do you like best? The Classic GUI version of salesforce is very user friendly. The status of each query is easily managed. Easy to track the history What do you dislike? I could not find export to excel or google sheet option. Onscreen reports should have an export option. Recommendations to others considering the product: Consider Salesforce before deciding on any other tool to use for the same purpose What problems are you solving with the product? What benefits have you ...

"Great"

What do you like best? Salesforce's allows everything to be in one place What do you dislike? Very convenient and user friendly for all ages What problems are you solving with the product? What benefits have you realized? No problem solving as of right now but definitely looking forward to great service

"Great way to keep organized and get reports"

What do you like best? Easy to use and easy to maintain my accounts What do you dislike? I don't like the notes area and attachments location. they are at the bottom of the page What problems are you solving with the product? What benefits have you realized? the problem of communication. It helps keep me organized and helps me communicate effectively with my coworkers so that we are all on the same page.

"SalesForce pushes the company that wants to grow"

What do you like best? Advanced work requires advanced work tools, which can also meet complex management agendas, as part of a good business relationship between customers and companies. It is an approach that must be given from the first functions to cover greater expectations and goals of greater scope. SalesForce has the growth capacity that every growing company needs. It is part of the challenge. And SalesForce adds more achievements over time. What do you dislike? CRMs are usually ...

"Salesforce CRM is the industry standard for CRMs!"

What do you like best? Salesforce CRM is the industry standard for CRMs. It has every feature imaginable and integrates all of the industry standard software. Most people will probably not even use close to all of the features offered within Salesforce, but it still is one of the best CRMs. What do you dislike? The price of Salesforce is very expensive, thus making it more difficult for small businesses to use this software. Recommendations to others considering the product: Consider using ...