9.8
Spot Score
Salesforce Reviews in July 2026: User Ratings, Pros & Cons
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Salesforce Reviews & Ratings
Spotsaas Editor’s POV
Salesforce Sales Cloud is a highly customizable CRM platform with extensive sales process capabilities, from lead tracking to customer engagement and reporting. The Lightning interface allows configuration to match specific workflows, and integrations with third-party tools and Salesforce add-ons provide a unified view of sales operations. The platform ...Read more
Salesforce pros and cons
Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.
Centralized database provides a 360-degree view of customer information for sales and marketing teams.
Reporting and analytics deliver detailed insights for data-driven decision-making and performance tracking.
Supports connections with a wide range of third-party apps and APIs.
Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.
Steep learning curve for new users, especially those without prior CRM experience.
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Showing 481-490 out of 562
UI
User in Information Technology and Services
12/26/19
"World's No. 1 CRM"
What do you like best? Best UI, Easy to understand, Highly secure platform, boosts employee productivity and enhance customer delight What do you dislike? I didn't find any cons in salesforce crm. Recommendations to others considering the product: No extra thought than Salesforce What problems are you solving with the product? What benefits have you realized? To improve employee reporting and wanted the best crm.
VK
Vladimir K
12/26/19
"SalesForce review"
UI
User in Information Technology and Services
12/24/19
"SFDCs great"
What do you like best? The reports and custom lead lists that can be leveraged in Salesforce are great What do you dislike? The fact that you can't sort any of the lead lists or reports by multiple variables Recommendations to others considering the product: Learn to leverage reports What problems are you solving with the product? What benefits have you realized? Managing all of my customer and prospects info
UI
User in Information Technology and Services
12/24/19
"SFDCs great"
What do you like best? The reports and custom lead lists that can be leveraged in Salesforce are great What do you dislike? The fact that you can't sort any of the lead lists or reports by multiple variables Recommendations to others considering the product: Learn to leverage reports What problems are you solving with the product? What benefits have you realized? Managing all of my customer and prospects info
JR
Jasveer R
12/23/19
"One of The Best CRM Application to Use for Beginners"
What do you like best? Handling clients reports and data is very easy and very interactive report to show your data and analysis work. Dashboard is very systematic and easy to navigate other featured tasks. What do you dislike? Some features are very complex and you can read some tutorials to understand the features, but overall it easy to use. And sometimes it takes too much time to fetch the reporting. Recommendations to others considering the product: I recommend to all users which are ...
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WS
Wayne S
12/23/19
"Plan ahead and have success"
MC
Mounica c
12/22/19
"Salesforce CRM Is the best crm"
What do you like best? By using this CRM we can communicate easily. And it is very secure. Any one can use there is no restrictions. Performance and reliability is very high. There are different clouds. Community cloud and sales cloud, service cloud. What do you dislike? Dis likes are not there. Everything is good. Recommendations to others considering the product: It is free CRM for all. Anyone can login the trailhead and use. What problems are you solving with the product? What benefits ...
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MC
Mounica c
12/22/19
"Salesforce CRM Is the best crm"
What do you like best? By using this CRM we can communicate easily. And it is very secure. Any one can use there is no restrictions. Performance and reliability is very high. There are different clouds. Community cloud and sales cloud, service cloud. What do you dislike? Dis likes are not there. Everything is good. Recommendations to others considering the product: It is free CRM for all. Anyone can login the trailhead and use. What problems are you solving with the product? What benefits ...
Read more
BD
Bryan D
12/20/19
"Modern service center with several useful functions, easy to implement."
What do you like best? It is almost endlessly configurable, a blessing and a disadvantage. You can either remove the standard from the box configuration and work with it, or use custom fields, allowances, profiles and code to extend it. What do you dislike? Due to the complexity that you may have, you may need a professional to tell you when you go far enough, or not automate enough. Recommendations to others considering the product: Consult with an experienced partner and have a detailed ...
Read more
BD
Bryan D
12/20/19
"Modern service center with several useful functions, easy to implement."
What do you like best? It is almost endlessly configurable, a blessing and a disadvantage. You can either remove the standard from the box configuration and work with it, or use custom fields, allowances, profiles and code to extend it. What do you dislike? Due to the complexity that you may have, you may need a professional to tell you when you go far enough, or not automate enough. Recommendations to others considering the product: Consult with an experienced partner and have a detailed ...
Read more
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].