Salesforce Reviews in May 2025: User Ratings, Pros & Cons

"Great"

What do you like best? Salesforce's allows everything to be in one place What do you dislike? Very convenient and user friendly for all ages What problems are you solving with the product? What benefits have you realized? No problem solving as of right now but definitely looking forward to great service

"Great"

What do you like best? Salesforce's allows everything to be in one place What do you dislike? Very convenient and user friendly for all ages What problems are you solving with the product? What benefits have you realized? No problem solving as of right now but definitely looking forward to great service

"Great way to keep organized and get reports"

What do you like best? Easy to use and easy to maintain my accounts What do you dislike? I don't like the notes area and attachments location. they are at the bottom of the page What problems are you solving with the product? What benefits have you realized? the problem of communication. It helps keep me organized and helps me communicate effectively with my coworkers so that we are all on the same page.

"Salesforce - A great tool to work on"

What do you like best? The Classic GUI version of salesforce is very user friendly. The status of each query is easily managed. Easy to track the history What do you dislike? I could not find export to excel or google sheet option. Onscreen reports should have an export option. Recommendations to others considering the product: Consider Salesforce before deciding on any other tool to use for the same purpose What problems are you solving with the product? What benefits have you ...

"Great way to keep organized and get reports"

What do you like best? Easy to use and easy to maintain my accounts What do you dislike? I don't like the notes area and attachments location. they are at the bottom of the page What problems are you solving with the product? What benefits have you realized? the problem of communication. It helps keep me organized and helps me communicate effectively with my coworkers so that we are all on the same page.

"Outstanding Software For Customer Management"

What do you like best? This is too good CRM for customer handling purpose. It provides all in one services in a single dashboard. Sales graph shows the process of sales the company. New lead generation can be do here and also get their updated on it too. Report fetching, calendar, notes making, email Listing, accounts and contact add are the some of the important features which make so easy to handle Customers and related to their queries. What do you dislike? It is full package for CRM ...

"Modern service center with several useful functions, easy to implement."

What do you like best? It is almost endlessly configurable, a blessing and a disadvantage. You can either remove the standard from the box configuration and work with it, or use custom fields, allowances, profiles and code to extend it. What do you dislike? Due to the complexity that you may have, you may need a professional to tell you when you go far enough, or not automate enough. Recommendations to others considering the product: Consult with an experienced partner and have a detailed ...

"Salesforce - A great tool to work on"

What do you like best? The Classic GUI version of salesforce is very user friendly. The status of each query is easily managed. Easy to track the history What do you dislike? I could not find export to excel or google sheet option. Onscreen reports should have an export option. Recommendations to others considering the product: Consider Salesforce before deciding on any other tool to use for the same purpose What problems are you solving with the product? What benefits have you ...

"Robust Customizable CRM"

What do you like best? Salesforce is very customizable for every business need. I check my open tasks everyday and that helps me stay on task at work. I can also see what others are doing by the task report so I can make sure they are on task as well. What do you dislike? The only thing that I dislike is the difficulty in the initial building of the crm. It can be quite a daunting task if you've never used it before. Recommendations to others considering the product: Salesforce has ...

"SalesForce pushes the company that wants to grow"

What do you like best? Advanced work requires advanced work tools, which can also meet complex management agendas, as part of a good business relationship between customers and companies. It is an approach that must be given from the first functions to cover greater expectations and goals of greater scope. SalesForce has the growth capacity that every growing company needs. It is part of the challenge. And SalesForce adds more achievements over time. What do you dislike? CRMs are usually ...