Salesforce Reviews in July 2026: User Ratings, Pros & Cons

"Salesforce application usages"

What do you like best? Salesforce is a CRM application where it has a workflow of recruitment/backup/marketing/advertisement etc in more organised objects, where user can define the objects and properties and map the relations between them. the workflow is extremely useful organizations to manage the users, their status, customer feedback and customer reviews. the same form can be shared across multiple departments and their views and actions can be tracked and reports are generated What do ...

"Great, Flexible CRM for all types of companies and companies of all sizes."

What do you like best? I love the powerful, flexible nature of this CRM. It is very intuitive and easy to learn. Very extensive reporting capabilities as well as the ability the add third-party add-ons. It is the most popular solution in the market, and a reasonable price. Their support is also very good, they contact you back very quickly. What do you dislike? Can get too detailed sometimes if you don't know what you are doing. Needs a little hand holding at first to get new users ...

"The best of all"

What do you like best? Salesforce has helped us manage and segment our database extensively. The functionality to generate in-depth reports gives a clear understanding of the business development process. I would recommend Salesforce CRM for every business What do you dislike? The Salesforce lightning version is not user-friendly. Recommendations to others considering the product: Go for it! What problems are you solving with the product? What benefits have you realized? Database ...

"User friendly"

What do you like best? It is really easy to use, intuitive with several functionalities What do you dislike? I think license cost is important and not easy to afford for little companies What problems are you solving with the product? What benefits have you realized? Salesforce is a complete CRM software

"One of the best CRM I have used"

What do you like best? Salesforce is very user-friendly CRM for a marketer like me or for colleagues from sales What do you dislike? Sometimes you require the intervention of IT knowledge to make integration with other tools. Recommendations to others considering the product: it is a very good tool , one of the best in the world . What problems are you solving with the product? What benefits have you realized? I can track campaigns , follow-up my leads and measure better my ROMI.

"Easy to Use, very helpful"

What do you like best? Effiecient way to store your leads/contacts/ campaigns/tasks What do you dislike? sometimes can be slow when creating reports, but always works well What problems are you solving with the product? What benefits have you realized? Lead database, creates tasks for sales to follow up, creates territory reports

"Cross functional alignment"

What do you like best? The tool works so effortfully across multiple teams to store and share communications freely without duplicating or spending time recreating. A colleague can access the client profile and see all recorded conversation without missing a beat. What do you dislike? The email capacity can be reached with multiple communications strings but not a huge issue. What problems are you solving with the product? What benefits have you realized? I have been receiving an errors ...

"Great for marketing and performance checking."

What do you like best? The capacity to monitor client base and track deals and reports progressively. What do you dislike? The precarious expectation to learn and adapt, however the trainings are exceptionally useful Recommendations to others considering the product: It's costly however most likely the best CRM on the off chance that you need to place the ability to make a change in the hands of your overseers What problems are you solving with the product? What benefits have you ...

"ZocDoc Salesforce User"

What do you like best? We literally run our whole system through salesforce. I like that it is easy to navigate once you learn how to use the system What do you dislike? It crashes a lot and we have to logout and change our password, but that doesn't happen all the time What problems are you solving with the product? What benefits have you realized? Problems are the glitch occasionally, but benefits overall is that it allows for us to use the system in a very smooth way!

"Clean and Fast CRM"

What do you like best? I love how Slaesforce Integrates with many different softwares What do you dislike? I don’t have much I like about salesforce besides how it can freeze sometimes. What problems are you solving with the product? What benefits have you realized? I am able to work between many different softwares with Salesforce and they integrate in real time.