9.8
Spot Score
Transform your business with Salesforce CRM.
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Starts from $25/User/Month
Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The platform shines in its ability to handle extensive sales processes, from lead tracking to customer engagement and reporting. Businesses can tailor the system to align with their ...Read more
Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.
Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.
Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.
Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.
Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.
Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.
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Showing 31-40 out of 553
C
Chalene
08/15/21
We use Salesforce on a daily basis
PROS: We use it in our company on a daily basis, we cannot run our tasks without this product. It is intuitive product, straightforward and easy to set up. It offers lot of opportunity for sales, reps and managing deals and options for tracking essential information like products, rates, timing, decision making, competition and customer goals. CONS: When someone makes changes then no one gets information about those changes.
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Mandeep
06/12/21
We are very satisfied with this product
PROS: Salesforce offers great options for customization and it has great online community. The support system is great and they guided me to create an account for free and to customize it according to my needs. You can find lot of tutorials and demos, and these are greta to watch so you can better understand the software. CONS: There aren’t lot of features for medium-sized companies, and the premium support is not open for everyone. Also, when I speak with its customer service, they always ...
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Dinesh Srinivasan
06/09/21
An amazing CRM for its abilities and best of the breed.
PROS: Salesforce platform provides a powerful data management for any business. It ardently manages a huge amount of data for a particular person within an organization. This same data helps in delivering a personalised consumer experience. Best part of using Salesforce CRM is that it constantly upgrades eyeing future requirements. Offers simple data management that even trainees can operate easily. It doesn’t require database expertise. Allows instant synchronization with other ...
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AR
Anonymous Reviewer
06/04/21
Great
PROS: This software really helps for a better organisation at work. CONS: The Chatter
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Nathan
03/22/21
We have great experience with Salesforce
PROS: I like that I can add new fields and objects in less time and it provides me with places to store data. I like that I can customize it according to our business needs with minimal fuss, I haven’t make all fields visible and I can use new field to keep the data from another system and some another field to apply a formula and present scoring of a contact. CONS: There are some features that are limited. The calendar feature doesn’t allow booking meetings in different time-zones. Also, ...
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AR
Anonymous Reviewer
02/02/21
Best in class CRM
PROS: In Salesforce you can manage your campaigns, Data, and leads. The ability to create and customize dashboards and reports in the new Lightning version is much improved in this platform vs. salesforce classic. Salesforce allows you to create interactive, professional looking dashboards for any of the data you have in the system. CONS: The Lightning version of Salesforce is slow compared to classic. Un-expected errors while creating VIEW in contact.
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Nand D
12/01/20
"Great"
What do you like best? Ease of use, responsiveness and user experience What do you dislike? Lot of tabs and it takes time to get familiar initially What problems are you solving with the product? What benefits have you realized? User experience journey
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Erick R
11/30/20
"Great CRM"
What do you like best? The ability to easily make changes and easily access when needed What do you dislike? Would like to see more automation features available Recommendations to others considering the product: Very useful tool! Once you populate the customer network fields it is a great tool What problems are you solving with the product? What benefits have you realized? Tracking customer cases, quick view of the customers environment, ability to determine gaps based off of incidents created
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Talia M
11/28/20
"Organized and Discreet"
What do you like best? Organized and easy to read Updated daily Little to no system crashes Automatically organizes daily, monthly, and annual stats What do you dislike? Unable to view off of the main server Have to be logged on the main server used to be able to view on any host platform What problems are you solving with the product? What benefits have you realized? Team stats Graph view automatically shown with calendar stats database uploaded
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Imran Q
11/27/20
"Salesforce is really helpful"
What do you like best? It is user friendly, cloud based CRM, Covers 360 degree business needs. What do you dislike? The transition from classic to lightning. Recommendations to others considering the product: If your firm size ranges from Mid to Big size then you must definitely go for Salesforce What problems are you solving with the product? What benefits have you realized? It benefits me to have a complete overview about the customer. It also covers customer service, marketing tools.
