Salesforce Reviews in July 2026: User Ratings, Pros & Cons

"Salesforce"

What do you like best? User friendly software, easy to keep track of client interactions What do you dislike? There’s a huge amount of fields to be recorded when inputting a new client What problems are you solving with the product? What benefits have you realized? Easy to keep track of both minor and major client interactions

"Unclear During Sales Process - Requires Expensive Consulting"

What do you like best? Very customizable. Can do just about anything that you want it to. The monthly cost is actually not that bad compared to the industry these days depending on the features you need. Integrates with lots of other software. When I didn't like how the setup was going, they let me cancel my account without penalty, even though it was a 1 year agreement. What do you dislike? Setup cannot be done by a layperson. Even a tech saavy one. I spent hours reading through tutorials/ ...

"Always know the scope of your sales, counting success after success with sales force crm."

What do you like best? The rigorous, optimal, safe, sustainable, skillful and focused numerical control of accounting operations that are performed with sales force crm are by far the best administrative processes of management of business monitoring and sales forecasting, to be sure to attract customers who want and can make purchases of products offered with the company that has the corporate open source software that is with this multi-capability system. What do you dislike? In the ...

"Sales for is an intuitive easy to use platform even for a beginner."

What do you like best? I enjoy the lay out of reports and how easy it is to create the report you desire. How easy it then is to arrange said report. What is most helpful forever is the fact it houses all our data in one place. In other words the metadata platform is one of the biggest differentiators of Salesforce. Metadata is “data about data”. Therefore, Salesforce is able to offer up to three updates per year with incredible new features that can be installed without altering the ...

"great to preview emails and test functionality before they're sent to users"

What do you like best? i like that i can easily view the HTML versions of these emails, as well as their code. What do you dislike? i dislike that i have to navigate through the original/initial folder structure when i want to view another version of the email. i also dislike the commenting system where you can input comments directly on the email tests because they're messy Recommendations to others considering the product: n/a What problems are you solving with the product? What benefits ...

"Review by Keith"

What do you like best? It's ability to keep me organized is great What do you dislike? It can sometimes cause things to move slower Recommendations to others considering the product: Just get involved and keep playing around and you'll get used to it What problems are you solving with the product? What benefits have you realized? Helps me see prospects and stay organized

"Salesforce Review"

What do you like best? Salesforce is user friendly and works well for our business. The site is easy to use and offers a quick response time. I would definitely recommend it for other businesses looking to communicate quickly with their clients. What do you dislike? Sometime, Salesforce is down and we can't use the service. What problems are you solving with the product? What benefits have you realized? Salesforce allows us to communicate directly with the consumer. It offers quick response ...

"Great and powerful insights"

What do you like best? Flexibility in reporting and dashboards makes it powerful What do you dislike? Too many places to do essentially the same thing What problems are you solving with the product? What benefits have you realized? Sales insights and lead tracking by segment and source

"Konovodoff Review"

What do you like best? It is very intuitive and easy to navigate. What do you dislike? Nothing really. I start my day reviewing it first thing! Recommendations to others considering the product: Highly recommended as it is easy to use, incorporate additional reports and it is easy to learn to use since it is so intuitive. What problems are you solving with the product? What benefits have you realized? I have had no problems and it allows me to track up to real time sales numbers any time I ...

"Salesforce review"

What do you like best? I like that I can easily synchronize with other software and be able to see all interactions with customers in one place it helps me provide a better experience and keep track of useful information. Excellent support, I once had an issue with the calendar not syncing and the support team got to the bottom of it and resolved the issue for me. Great tool to manage your leads and pipeline. What do you dislike? Sometimes the systems loads slowly but I`m not sure if that ...