Salesforce Reviews in May 2025: User Ratings, Pros & Cons

"A CRM tool that brings customers and companies on one page."

What do you like best? It provides a daily task list that helps managing the work. It provides reporting on user activity as well. It is extremely flexible and can be molded to fit any workflow or unique case. A system can be customized to many different users and what other user profile see can also be visualized. It has an extremely user-friendly interface that is easy to learn. It provides integration with third party accounts and software as well. Plenty of online tutorials and training ...

"Pros & Cons for Salesforce"

What do you like best? I liked that Salesforce is completely customizable as far as fields, accounts, etc. The reporting functionality is AMAZING as well. Some of the best that I've seen for a CRM. Salesforce is great for account and deal management. What do you dislike? I did not like that there were certain things that you couldn't do through Salesforce. Having to go back and log calls/emails after doing them in an outside application was a little frustrating. The lightening experience ...

"An America cloud-based software company that provides solution to customer relation management."

What do you like best? It is a simple software with a simple user interface and good margins for customization and automation. A company can customize the tool according to its requirements to fit in. It provides excellent data integrity. It has a good feature of task reminder that does not let the user miss timelines, meetings, keeps track of the pipelines, closed businesses etc. It is a good CRM for any new company. It an manages clients of all sizes, either small or big. It is a secure ...

"Salesforce is a solid tool that seems to integrate well with most add ons"

What do you like best? I like that Salesforce is able to connect to tools like zoom and discover to import contacts directly What do you dislike? I don't like that it has no way of cleaning up the information in the CRM autonimously What problems are you solving with the product? What benefits have you realized? I have a need for organization that Salesforce meets. This helps me be more organized in my outreach

"Salesforce recommendation"

"Account Executive "

What do you like best? I like how Saleforce allows me to log and track all of the activity on an acocunt. I can see what contacts have been touched, past closed lost opportunites and the notes from all of the meetings. Having it live in one place makes it a lot easier for me to understand where a deal is at, what works needs to be done and has a consolidated place to point back to for my manager to have inisght into what I am doing. Additionally, the reporting helps me understand my ...

"The best CRM period"

What do you like best? It's the most powerful CRM available today. What do you dislike? The fact that it is also the most costly CRM What problems are you solving with the product? What benefits have you realized? I am able to schedule outreach to customers easily.

"Most interactive CRM"

What do you like best? The chatter part of the software helps alot especially for following-up on events through the reminder section. Apart from that the billing is very affordable. What do you dislike? The software has no flaws which I know of. Recommendations to others considering the product: I recommend salesforce because its a more reliable cloud based lead-to-cash sales channel management software. What problems are you solving with the product? What benefits have you realized? Its ...

"Salesforce Positive Review"

What do you like best? Its customization, ease of use and simple layout. Very easy to navigate and optimize to your own liking. What do you dislike? There's not much to dislike; it's very easy to use. Maybe sometimes it's not as straight forward as other tools. Recommendations to others considering the product: Just get it. It's the best CRM out there. So simple and clean, very good customer service. What problems are you solving with the product? What benefits have you realized? Very very ...

"Excellent interface"

What do you like best? The ability to keep everyone informed of everything you can thing if related to sales. What do you dislike? The complexity of this crm made for a very steep learning curve. Which turns into higher turnover. Recommendations to others considering the product: Do it. It's worth it What problems are you solving with the product? What benefits have you realized? Basically every problem with orginazation and communication can be solved with this.