Salesforce Reviews in July 2026: User Ratings, Pros & Cons

"Simple and Powerful allows you to focus on the task and not the software"

What do you like best? The ease of use when managing multiple campaigns with opportunities. What do you dislike? I would like to see some enhancement of the mobile version What problems are you solving with the product? What benefits have you realized? Ability to see all activity, the movement through our process. SF has improved the efficiency of our sales and customer support staff.

"Simple and Powerful allows you to focus on the task and not the software"

What do you like best? The ease of use when managing multiple campaigns with opportunities. What do you dislike? I would like to see some enhancement of the mobile version What problems are you solving with the product? What benefits have you realized? Ability to see all activity, the movement through our process. SF has improved the efficiency of our sales and customer support staff.

"Salesforce, a fantastic CRM to help manage and grow your company."

What do you like best? I like using Salesforce the most because of it's user interface and ease in creating custom reports. Our team is able to create custom user views for each role at our company and tailor the user experience so that each user sees the relevant data on each page for their specific needs. I personally, in a sales capacity, utilize the reporting functionality constantly. Whether it be viewing my current pipeline broken down by stage and amounts to viewing my territory ...

"Great. CRM! Easy to use, easy to track everything"

What do you like best? The Salesforce CRM is easy to use, easy to learn and shows you what you need to see at a top glance. Salesforce makes it easy to dive into more information for a deep dive on leads, opportunities or accounts. What do you dislike? I do not. like working with the Salesforce support team. They are often located all over the country and you often end up talking to 5 people before you can get an official answer on anything. What problems are you solving with the product? ...

"Best CRM out there"

What do you like best? Salesforce CRM allows our business to keep all of our client info in one streamlined space What do you dislike? I wish some of the salesforce functionality was a bit easier to create What problems are you solving with the product? What benefits have you realized? Salesforce CRM implementation has been great. W e haven’t had any issues

"The Force"

What do you like best? There are a lot of benefits to using Salesforce. One in particular is its ability to integrate with other software and plugins to host one platform for all your needs. Additionally, there are a lot of great futures and things you can do on the back-end for your teams, such as create lead tasks and reports. What do you dislike? There are some minor bugs with adding contacts with the Outreach / Zoom info plugin. Sometime random error codes popup making it more tedious ...

"Best tool for Database"

What do you like best? A great platform/tool for integrating it with ON24 and saving Contacts and Account information What do you dislike? Everything is just perfect. Long data at times take longer time for download. Recommendations to others considering the product: Great tool for Database management and Reporting What problems are you solving with the product? What benefits have you realized? Integrating it with ON24. Database creation for accounts and contacts

"Very Simple"

What do you like best? Salesforce is much more intuitive than other CRM's I've used in the past (Microsoft and Oracle). Converting leads into opportunities is a snap, and it is very easy to see all necessary info. What do you dislike? Salesforce at times can be buggy, depending on how many integrations are programmed into it. What problems are you solving with the product? What benefits have you realized? Salesforce allows us to do credit checks, accept payments, and create orders all in ...

"Best CRM platform for sales team"

What do you like best? Ease of use Features Compatibility with other products What do you dislike? Could be a bit more pretty to look at but that's a minor details Recommendations to others considering the product: Buy it! You will not regret it as it will support you long term What problems are you solving with the product? What benefits have you realized? tracking current opportunities, new business pipeline and activities

"Excellent"

What do you like best? Easier to Generate Reports. Entering data is very easy. Can download data in Different Formats. What do you dislike? Nothing till now I felt wrong. Its Good. Recommendations to others considering the product: Best software for sales data managements. What problems are you solving with the product? What benefits have you realized? Generating and compiling reports managing customer data base. Creating sales Reports, and MISes