Salesforce Reviews in May 2025: User Ratings, Pros & Cons

"Best CRM out there"

What do you like best? Salesforce CRM allows our business to keep all of our client info in one streamlined space What do you dislike? I wish some of the salesforce functionality was a bit easier to create What problems are you solving with the product? What benefits have you realized? Salesforce CRM implementation has been great. W e haven’t had any issues

"The Force"

What do you like best? There are a lot of benefits to using Salesforce. One in particular is its ability to integrate with other software and plugins to host one platform for all your needs. Additionally, there are a lot of great futures and things you can do on the back-end for your teams, such as create lead tasks and reports. What do you dislike? There are some minor bugs with adding contacts with the Outreach / Zoom info plugin. Sometime random error codes popup making it more tedious ...

"Salesforce, a fantastic CRM to help manage and grow your company."

What do you like best? I like using Salesforce the most because of it's user interface and ease in creating custom reports. Our team is able to create custom user views for each role at our company and tailor the user experience so that each user sees the relevant data on each page for their specific needs. I personally, in a sales capacity, utilize the reporting functionality constantly. Whether it be viewing my current pipeline broken down by stage and amounts to viewing my territory ...

"Salesforce - Robust Yet Confusing"

What do you like best? I like that I can forecast sales and have it automatically populate based on last year's data What do you dislike? I dislike that some actions are uneditable by certain approval parties, making it difficult to implement changes at times. What problems are you solving with the product? What benefits have you realized? Inputting the time spent on my accounts, assessing profitability, estimating sales by quarter, year, month, etc.

"Salesforce - Robust Yet Confusing"

What do you like best? I like that I can forecast sales and have it automatically populate based on last year's data What do you dislike? I dislike that some actions are uneditable by certain approval parties, making it difficult to implement changes at times. What problems are you solving with the product? What benefits have you realized? Inputting the time spent on my accounts, assessing profitability, estimating sales by quarter, year, month, etc.

"Best tool for Database"

What do you like best? A great platform/tool for integrating it with ON24 and saving Contacts and Account information What do you dislike? Everything is just perfect. Long data at times take longer time for download. Recommendations to others considering the product: Great tool for Database management and Reporting What problems are you solving with the product? What benefits have you realized? Integrating it with ON24. Database creation for accounts and contacts

"The Force"

What do you like best? There are a lot of benefits to using Salesforce. One in particular is its ability to integrate with other software and plugins to host one platform for all your needs. Additionally, there are a lot of great futures and things you can do on the back-end for your teams, such as create lead tasks and reports. What do you dislike? There are some minor bugs with adding contacts with the Outreach / Zoom info plugin. Sometime random error codes popup making it more tedious ...

"Best tool for lead and process tool, working with high numbers of potential prospects."

What do you like best? The ability to create automation rules that track to day-to-day progress. What do you dislike? The reporting interface may be a bit complicated and not entirely user friendly. Recommendations to others considering the product: Make sure that you have a system in mind before starting to upload new accounts. There is a lot of options in place, easy to get over complicated. What problems are you solving with the product? What benefits have you realized? New lead ...

"Salesforce CRM for E commerce applications"

What do you like best? The most helpful feature with the salesforce CRM is that it brings in companies and customers together and it can be customized to different customer needs. The best thing i like with Salesforce CRM is that it can be integrated to various departments such as marketing, sales and commerce. In our company, we use salesforce for our ecommerce platform to bring in the customers to purchase our products online. We can also create better customized pages for customers using ...

"Salesforce CRM for E commerce applications"

What do you like best? The most helpful feature with the salesforce CRM is that it brings in companies and customers together and it can be customized to different customer needs. The best thing i like with Salesforce CRM is that it can be integrated to various departments such as marketing, sales and commerce. In our company, we use salesforce for our ecommerce platform to bring in the customers to purchase our products online. We can also create better customized pages for customers using ...