9.8
Spot Score
Transform your business with Salesforce CRM.
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Starts from $25/User/Month
Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The platform shines in its ability to handle extensive sales processes, from lead tracking to customer engagement and reporting. Businesses can tailor the system to align with their ...Read more
Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.
Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.
Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.
Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.
Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.
Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.
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Showing 251-260 out of 553
UI
User in Outsourcing/Offshoring
07/26/20
"Team Leader role in a Contact Center"
What do you like best? Great search engine throughout the platform! What do you dislike? Report Tool needs to be more user friendly. Recommendations to others considering the product: Great tool! Able to gather the most of the information from the agents. What problems are you solving with the product? What benefits have you realized? Report creation in order to drive the teams to the reach the desired KPI's.
AI
Administrator in Financial Services
07/26/20
"Like it but not better than Dynamics 365 CRM"
What do you like best? The integrations work very well and the web application reponds very fast What do you dislike? The UI is not very appealing and it takes time to get used to the flows of the application Recommendations to others considering the product: Its good but try MS Dynamics 365 and then decide What problems are you solving with the product? What benefits have you realized? Understanding customer needs and expectations
UI
User in Hospital & Health Care
07/26/20
"All in one store for a 360 CRM"
What do you like best? The ability to create customized workflows that are unique for your organization and their API which makes using the data in the CRM much simpler, and the functionality to create reports makes it a comprehensive CRM tool. What do you dislike? Even though the reporting system is available for salesforce it is not as comprehensive as it's peers, additionally, there have been few hiccups when trying to embed various BI tools into salesforce. What problems are you solving ...
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AC
Ashish C
07/26/20
"Best Database tool for corporate organization"
What do you like best? The way contacts and accounts are maintained and ease of reporting What do you dislike? Long reports take longer time for download and sometimes get struck Recommendations to others considering the product: Best tool for Database management and maintaining contacts and accounts. Reporting and Dashboards. What problems are you solving with the product? What benefits have you realized? Database Management
UI
User in Computer Software
07/24/20
"Best CRM out there!"
What do you like best? Salesforce lightning is east to use, customizable and holds so much information. What do you dislike? It is hard to say since I know it is customizable, I may not have the correct permissions to delete some past information. Recommendations to others considering the product: Keep up the good work, at this moment I am still finding out new things and asking for permission to build more reports to better help me every day. What problems are you solving with the product? ...
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DJ
Deb J
07/24/20
"Salesforce CRM - Classic vs Lightning"
What do you like best? In the Classic view, I am able to perform my job. Getting to objects and doing mass updates is easy. The design and flow of all pages and their layouts can be changed easily. I currently have 100% user adoption which is incredible. What do you dislike? Salesforce has rolled out their "Lightning" layout/views. This is compact, you have more clicks to get to where you wanted vs. the Classic view. Having more clicks is more work for people causing them to not want to use ...
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AI
Administrator in Marketing and Advertising
07/24/20
"Best CRM available"
What do you like best? Salesforce is a great tool, easy to use, easy to build out. What do you dislike? Some functionality is really difficult to learn What problems are you solving with the product? What benefits have you realized? We use Salesforce to track our interactions with prospects, keep notes of interactions, action items, and prospect needs, and make sure we keep moving through our pipeline smoothly and efficiently.
UI
User in Information Technology and Services
07/24/20
"All sales repositories share one common goal"
What do you like best? accounts and contact management ,customers communication What do you dislike? More cost effective and setting the CRM Recommendations to others considering the product: Best for big organisations What problems are you solving with the product? What benefits have you realized? Generating monthly payroll and attendance management of users
JG
Joe G
07/23/20
"client tracking"
What do you like best? it is an easy set up and you can manipulate it to your needs What do you dislike? its another client management system to get used to and customize. you use it until your company finds another and have to transfer all your data again. What problems are you solving with the product? What benefits have you realized? it helps to divide clients in different categories and track them
DN
Dimitri N
07/23/20
"Salesforce CRM Review"
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
