Salesforce Reviews in May 2025: User Ratings, Pros & Cons

"Salesforce daily driver"

What do you like best? Easy of use , everything that you need is right infront of you and you dont need to go back and forth to find things when needed. What do you dislike? So far so good , the new lighting version is a little bit more complicated but we are getting used to it Recommendations to others considering the product: Best CRM you can use ! What problems are you solving with the product? What benefits have you realized? Daily reports of sales , dashboards of all hires , most ...

"Salesforce the most profitable management platform at the enterprise level"

What do you like best? Salesforce is the platform that has applications to extend the business sector getting profitability in all its departments easy to configure and use giving the customer greater satisfaction in their priorities in real time in one place the cloud computing model can meet the needs of businesses of all sizes offering optimal prices in the market accessible to meet consumer demand generating potential customers in the perfect sales distribution for all merchants ...

"Salesforce daily driver"

What do you like best? Easy of use , everything that you need is right infront of you and you dont need to go back and forth to find things when needed. What do you dislike? So far so good , the new lighting version is a little bit more complicated but we are getting used to it Recommendations to others considering the product: Best CRM you can use ! What problems are you solving with the product? What benefits have you realized? Daily reports of sales , dashboards of all hires , most ...

"Clunky system that is too rigid"

What do you like best? I like the user interface and the graphics. What do you dislike? The system feels very clunky and the system has odd definitions for drop down menus and fields. Recommendations to others considering the product: Consider having a dedicated Salesforce coordinator to setup and continually monitor, evaluate, and run the system for your needs. It is not intuitive to work with and takes some getting used to to get it to preform the way you would expect. What problems are ...

"Salesforce - All-in-one CRM for those that just want to buy something"

What do you like best? The platform is remarkably stable, feature-rich, and fairly customizable. Offers a lot of out of the box functionality that allows development to be expedited. What do you dislike? I most dislike the support for coding development and integation on the platform though this has dramatically improved in recent years. Also the farther you get from "out of the box" functionality the more likely you are to constantly run into Salesforce-imposed limits and rails that force ...

"Industry Standard"

What do you like best? Customizable reports, robust integrations, and streamlined organizational tools. What do you dislike? Can be difficult to navigate if the system has become bloated or unorganized What problems are you solving with the product? What benefits have you realized? We're able to track activity and measure forecasts accurately, as well as provide detailed insight to our sales team about their accounts.

"Salesforce Review"

What do you like best? Keeps track of who you called and what the conversation was What do you dislike? It does not let you customize the list very well based on your top customers What problems are you solving with the product? What benefits have you realized? Creating tasks to remind you to call your top customers on a weekly basis

"Customer relation management in the right way"

What do you like best? It is amazing for organizing the whole data. It has been playing a great role in our customer relation management. It is an effective tool that helps us making our relation stronger with our customers. The biggest pro is that it can be easily navigated. Moreover it helps me in watching past activities of others. This CRM I'd very much user friendly. With its organizing capability it gives professional look to my work. What do you dislike? It provides excellent ...

"Easy to manage"

What do you like best? It manage the things properly, it's the best tool forever. It can be accessed on any authorized platform or device, and users can access the same, up-to-the-minute data, automatically synced in real time. What do you dislike? I don't have any dislike point to share with you. Recommendations to others considering the product: Recommendations for all What problems are you solving with the product? What benefits have you realized? We are using to manage the internal and ...

"Outstanding and powerful product with all advanced and latest features"

What do you like best? Salesforce CRM is a wonderful tool for organizing our whole data. I strongly admire its integrations with LinkedIn and Outlook. It can be learned so easily and navigated. It helps us a lot in gathering important information such as address, phone number etc. It keeps numerous contacts organized through hierarchies or accounts. What do you dislike? In my opinion Salesforce CRM is the easiest and best ever CRM. The only limitation is that initially it is found to be ...