Agentforce Sales (formerly Salesforce Sales Cloud) Reviews in September 2026: User Ratings, Pros & Cons

"Custom, Convenient & Speed"

What do you like best? Salesforce is daunting to understand initially. There's lots of moving parts that make up the whole and, at times, it's hard to figure out what is important as data is everywhere. Once you spend time in the system, you begin to see how it intuitively works in unison - between contacts, leads, account and opportunity views. Highly customizable, Salesforce can be customized to show our company's most important data points to help sales, marketing and operations ...

"Custom, Convenient & Speed"

What do you like best? Salesforce is daunting to understand initially. There's lots of moving parts that make up the whole and, at times, it's hard to figure out what is important as data is everywhere. Once you spend time in the system, you begin to see how it intuitively works in unison - between contacts, leads, account and opportunity views. Highly customizable, Salesforce can be customized to show our company's most important data points to help sales, marketing and operations ...

"A selling force!"

What do you like best? Central repository for all account management needs What do you dislike? Nothing I can truly point at. Platform has been a great tool for streamlining sales processes Recommendations to others considering the product: Utilize the tool to its full extent. This should replace all other materials and tools you use. No need for notepads or sticky notes any more. What problems are you solving with the product? What benefits have you realized? Streamlined account sales ...

"One of the best cloud-based CRM software"

What do you like best? Ability to forecast demand, manage inventory and understand customers' preferences. It also does make it simpler to manage customer's lifecycle while adding value to their experience. What do you dislike? Lack of complementary tools to have more holistic experience. However, they have been filling this gap lately. What problems are you solving with the product? What benefits have you realized? Learning about clients' preferences and working with my team to deliver the ...

"Best in Class"

What do you like best? Salesforce plug in makes it seamless to plug your information from email into the system. Often times most CRM become a pain as a sales person salesforce allows me to automatically update my opportunities and tasks right within my email, so I never have to leave the platform from outlook. What do you dislike? Some of the dashboard once you get inside can be difficult to pull. I would consider myself a salesforce pro user, but it's not as intuitive for a lot of folks ...

"Very good CRM to improve sales"

What do you like best? I think that usability is the most important feature of SFDC What do you dislike? I Think that sometimes is not so easy create reports What problems are you solving with the product? What benefits have you realized? It' s very helpful to keep track of my opportunities

"Marketing Planning and Best CRM application"

What do you like best? The market distribution resources are limitless. Throughout all respects of its selling process, I like the system to detect and monitor all the sales, connections, buyers and offers. the alternative of connecting the sales cycle to the demand. The option to upgrade data in the online system to display all synchronized details using the Salesforce software is quite helpful .. This is really a great delivery of revenue for certain merchants standardizing platforms for ...

"Access Database on Steroids"

What do you like best? As someone new to Salesforce, I am our System Administrator. I love that Salesforce has training available, at no charge, through Trailhead. As our organization and I have been working to create our org over the past 4 months, I find it very similar to Access, yet on steroids. It is very easy to use and I am learning so much. They also have data loading assistance available at no charge. You are able to download all of your historical data into a csv file and upload ...

"Grow Sales"

What do you like best? It is best service and fill free for use. Business to Customer and Business to business service provide to grow your sales in market. Lots of features present... What do you dislike? It is handle technical or non-technical person. but they basic knowledge about this product for how to use it. What problems are you solving with the product? What benefits have you realized? All business not fit over basic feature/setup. then you can customization is must to setup your ...

"Salesforce rocks"

What do you like best? Easy to link to Outlook and various work What do you dislike? not easy to customize without access given What problems are you solving with the product? What benefits have you realized? tracking sales, revenue, opportunities, RFPs, activity...easy to track sales rep productivity