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8.6

Spot Score

Salesforce Social Studio - Social Media Management Software

Salesforce Social Studio Reviews in June 2026: User Ratings, Pros & Cons

DISCONTINUED

Maximize Your Social Impact with Salesforce Social Studio.

3.6

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Salesforce Social Studio Reviews & Ratings

3.6

Very Good

Based on 837 ratings & 135 reviews

Rating Distribution

Excellent

(37)

Very Good

(58)

Good

(26)

Poor

(6)

Terible

(8)

Spotsaas Editor’s POV

Salesforce Social Studio offers a robust suite of tools for social media management, particularly for businesses already using Salesforce. Its integration with the Marketing Cloud enhances its capabilities, making it suitable for larger organizations.Read more

Salesforce Social Studio pros and cons

  • Comprehensive analytics tools

  • Real-time collaboration features

  • Easy-to-use interface

  • Integration with Salesforce Marketing Cloud

  • Can be complex for beginners

  • Higher cost compared to competitors

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Showing 41-50 out of 135

CI

Consultant in Political Organization

11/07/17

4.5 out of 5

"The change I wanted to see"

What do you like best? The world cloud has been the most helpful to reach voters and target them to follow the vote.

AI

Agency in Arts and Crafts

11/06/17

4.5 out of 5

"Best Platform"

What do you like best? The fact that the support and intercommunication is second to none. Fantastic support network. Thank you!!

UI

User in Marketing and Advertising

11/01/17

4 out of 5

"Social Studio Review"

What do you like best? Connecting your marketing to customer. Creates a easy way to keep everything together. Also very easy to sign up and connect with social Media plate forms.

UI

User in Broadcast Media

10/29/17

4.5 out of 5

"Social Studio for Social Media"

What do you like best? My whole job centers around social media, so this is honestly the best software because social media is the only thing that it focuses on

UI

User in Broadcast Media

10/17/17

4.5 out of 5

"Social Studio"

What do you like best? Social Studio is a product under the Salesforce Marketing Cloud that offers effective social marketing solutions.

UI

User in Internet

08/07/17

5 out of 5

"Social Studios: Engaging Customers on a Personal Level"

What do you like best? Love this product! I foundd it to be extremely helpful in engaging my restaurant's guests, as well as the abilities to listen, analyze, and publish through social conversations. I especially love the fact that my package and pricing was tailored for my business.

TW

Tracy W

07/30/17

2.5 out of 5

"Review of Social Studio"

What do you like best? It allows for owned Channel Monitoring which allows for pulling owned content/comments into streams for moderation, engagement and review. I like the abiliy to scheduling, drafting, tracking brand owned social posts.

UI

User in Marketing and Advertising

07/27/17

4.5 out of 5

"Social Studio for Client Social Media Pages"

What do you like best? I LOVED the bulk uploading aspect for Twitter and Facebook posts.

UI

User in Internet

07/25/17

3 out of 5

"User friendly"

What do you like best? I like how easy it is to use. However think it is a simple program best suited for a company who doesn't want to spend money upgrading for something else

UI

User in Hospital & Health Care

07/09/17

3.5 out of 5

"Social Studio Review "

What do you like best? The mobile app means connection to your accounts wherever you are. Good for managing multiple accounts while not constantly behind a keyboard. The social listening tools are also a great tool but folders can sometimes be difficult to set up/navigate.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].