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8.6

Spot Score

Salesforce Social Studio - Social Media Management Software

Salesforce Social Studio Reviews in June 2026: User Ratings, Pros & Cons

DISCONTINUED

Maximize Your Social Impact with Salesforce Social Studio.

3.6

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Salesforce Social Studio offers custom pricing plan

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Salesforce Social Studio Reviews & Ratings

3.6

Very Good

Based on 837 ratings & 135 reviews

Rating Distribution

Excellent

(37)

Very Good

(58)

Good

(26)

Poor

(6)

Terible

(8)

Spotsaas Editor’s POV

Salesforce Social Studio offers a robust suite of tools for social media management, particularly for businesses already using Salesforce. Its integration with the Marketing Cloud enhances its capabilities, making it suitable for larger organizations.Read more

Salesforce Social Studio pros and cons

  • Comprehensive analytics tools

  • Real-time collaboration features

  • Easy-to-use interface

  • Integration with Salesforce Marketing Cloud

  • Can be complex for beginners

  • Higher cost compared to competitors

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Showing 121-130 out of 135

UI

User in Real Estate

10/08/15

3.5 out of 5

"Good, but it has it's moments"

What do you like best? I like that I can see a preview of my posts What do you dislike?

DS

Dave S

10/08/15

3.5 out of 5

"A good product"

What do you like best? I liked the presentation of content, the calendar was very neat and organized. It was easy to travel between multiple accounts.

RB

Romain B

10/08/15

3.5 out of 5

"An good tool for planning your publication"

What do you like best? I love using Social Studio to get a global view of my calendar but also to publish easily. Workflow and user experience are really well done.

MH

Matthijs H

10/08/15

4 out of 5

"Great step forward for Salesforrce!"

What do you like best? The combination of engagement, publishing and analyze is great. Now we can do all work in the same tool!

DM

Dean M

10/08/15

4 out of 5

"Great on social customer care"

What do you like best? The platform allows me to manage all my social media needs from one platform. I can publish, engage and analyze results/trends in conversation all in one platform.

UI

User in Gambling & Casinos

10/08/15

4 out of 5

"Social Studio has been nice and easy to work with."

What do you like best? Very organized and easy to navigate around What do you dislike?

PA

Pierre A

10/08/15

4 out of 5

"Social Studio, one of the best in class world scale social capability"

What do you like best? 1- Scalability & coverage: Social Studio is a world leading social tool. It totally address and scale social requirements for any worldwide enterprise (either you are in Russia, China or USA). To be precise, my company was able to deploy this tool on more than 30 countries on the majority of the languages, the social networks and with several SF.com consultants & partners covering the setup and trainings.

KG

Kelly G

10/08/15

4 out of 5

"Social Studio Review"

What do you like best? The management tool is very easy to use - I feel like it is very user friendly.

MH

Matthijs H

10/08/15

4 out of 5

"Great step forward for Salesforrce!"

What do you like best? The combination of engagement, publishing and analyze is great. Now we can do all work in the same tool!

UI

User in Gambling & Casinos

10/08/15

4 out of 5

"Social Studio has been nice and easy to work with."

What do you like best? Very organized and easy to navigate around What do you dislike?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].