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8.6

Spot Score

Salesforce Social Studio - Social Media Management Software

Salesforce Social Studio Reviews in June 2026: User Ratings, Pros & Cons

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Maximize Your Social Impact with Salesforce Social Studio.

3.6

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Salesforce Social Studio Reviews & Ratings

3.6

Very Good

Based on 837 ratings & 135 reviews

Rating Distribution

Excellent

(37)

Very Good

(58)

Good

(26)

Poor

(6)

Terible

(8)

Spotsaas Editor’s POV

Salesforce Social Studio offers a robust suite of tools for social media management, particularly for businesses already using Salesforce. Its integration with the Marketing Cloud enhances its capabilities, making it suitable for larger organizations.Read more

Salesforce Social Studio pros and cons

  • Comprehensive analytics tools

  • Real-time collaboration features

  • Easy-to-use interface

  • Integration with Salesforce Marketing Cloud

  • Can be complex for beginners

  • Higher cost compared to competitors

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Showing 91-100 out of 135

AJ

Alexander John D

10/09/15

5 out of 5

"Sales Force Social Studio: Definitely Easy to Use, and Recommended for Digital Marketeers!"

What do you like best? Easy to use due to user-friendly commands and instructions/tips that are available.

AY

Alison Y

10/09/15

5 out of 5

"Social Studio"

What do you like best? historical data, flexibility to pull many types of analytics What do you dislike?

AI

Administrator in Financial Services

10/08/15

0 out of 5

"What a terrible experience"

What do you like best? Loved the publishing platform, but the actual metrics and engage aspects were entirely useless. Not to mention it cost 3K for each platform added.

UI

User in Real Estate

10/08/15

3 out of 5

"Kind of like Hootsuite "

What do you like best? There is a lot of great content shared. What do you dislike?

UI

User in Wholesale

10/08/15

3 out of 5

"A great tool to schedule images but limited in its ability to tag/mention with more involved content"

What do you like best? I like the monthly and weekly publishing calendar and the ease of use when creating a new post along with tag capabilities for future reference.

CL

Cynthia L

10/08/15

3 out of 5

"I like it and it works for me. "

What do you like best? Workgroups, overview of them all, easy to use system. What do you dislike?

JE

Jesper E

10/08/15

0.5 out of 5

"Too complicated"

What do you like best? - Speed - Power

AC

Andrea C

10/08/15

2.5 out of 5

"The misterious object"

What do you like best? I like the purity and simplicity of the graphical interface of Social Studio. I also love the ability to have all conversations on brands and products in a single access point. Unfortunately in Italian detecting sentiment is not easy. Even the computing power and the speed of execution are really valuable and useful.

AI

Agency in Public Relations and Communications

10/08/15

2 out of 5

"Not in love with it"

What do you like best? Not much to be honest. Its convenient to have both social channels in one place (Facebook/Twitter). Also the view of scheduled posts is good.

AI

Administrator in Pharmaceuticals

10/08/15

1.5 out of 5

"Social Studio: a promise yet to be delivered!"

What do you like best? very user friendly interface; available on Apple mobiles as app; full integration with our Salesforce CRM

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].