Salesforce HR Service Review: Is It The Right AI Agents for HR For Your Team?
Best for Mid-market · Enterprise
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Starts from $15 / month per user when yearly
Overview
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What is Salesforce HR Service?
Salesforce HR Service is an agentic HR service desk whose agent, named Paige, answers employee questions such as leave balances and expense queries directly in Slack or Teams without a ticket being created. It also takes the action behind the answer in third-party systems, for example updating direct deposit details or correcting a payslip, and escalates employee relations matters to a named HR specialist with the conversation attached. Sold to enterprise HR service teams. It is the only vendor in this category publishing a full price list.
Pricing
Starts from $15 / month per user when yearly
Best For
Designed for mid-market and enterprise teams
Salesforce HR Service was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Salesforce HR Service
- Team types
- Medium Business, Large Enterprises
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What is the pricing of Salesforce HR Service?
Salesforce HR Service Pricing Plans
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Salesforce HR Service reviews and ratings
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What are the features of Salesforce HR Service?
An audit trail is a step-by-step sequential record that offers evidence of a financial transaction's documented history back to its source.…
Employee lifecycle actions are the changes that follow a joiner, a mover or a leaver: creating accounts, changing entitlements, processing a…
HR case management is the record of an employee request from the moment it is raised to the moment it is settled, including who handled it a…
Human-in-the-loop review inserts a person into an automated machine learning pipeline at the points where judgement is needed — approving a…
Policy question answering lets an employee ask about leave, benefits, pay or company policy in plain language and get the answer that applie…
Workflow automation is a key feature in software that streamlines and automates repetitive tasks and processes, improving efficiency, accura…
Salesforce HR Service Support Options
Frequently Asked Questions About Salesforce HR Service
Common questions buyers ask before choosing Salesforce HR Service.
Salesforce HR Service is a AI Agents for HR. Salesforce HR Service offers Policy Question Answering, HR Case Management, Employee Lifecycle Actions, Human-in-the-Loop Review, Workflow Automation and many more functionalities.
Salesforce HR Service offers Subscription pricing model
The starting price of Salesforce HR Service is $15/month /user when yearly
Ready to try it?
Get started with Salesforce HR Service
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas, where he has built software research covering 25,000+ products across CRM, HR, AI, and finance. He applies hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].