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8.7

Spot Score

Salesforce Field Service - Field Service Management Software

Salesforce Field Service Reviews in June 2026: User Ratings, Pros & Cons

Streamline service to maximize productivity and profits.

3.9

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Starts from $50 / user / month when yearly

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Salesforce Field Service Reviews & Ratings

3.9

Very Good

Based on 102 ratings & 358 reviews

Rating Distribution

Excellent

(214)

Very Good

(114)

Good

(21)

Poor

(6)

Terible

(3)

Spotsaas Editor’s POV

Salesforce Field Service is a robust solution for managing field service operations, offering extensive features that enhance productivity and streamline processes. Its analytics capabilities provide valuable insights for service companies of all sizes.Read more

Salesforce Field Service pros and cons

  • Comprehensive order management

  • Improves workflows

  • Enhances analytics

  • Increases productivity

  • Can be complex for small firms

  • Higher cost for smaller businesses

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Showing 31-40 out of 358

SS

shaik s

11/29/23

5 out of 5

"salesforce field service products review"

What do you like best about Salesforce Field Service? easy to use interface. improves communication with a mobile workforce to any location. What do you dislike about Salesforce Field Service? no implementation teams.Time consuming to built,test and onboard users. What problems is Salesforce Field Service solving and how is that benefiting you? when fiels service is enabled,gaining access to suite of standards objects that you can find in setup and as tabs in salesforce.

JS

Jayprakash S

11/29/23

4.5 out of 5

"Impressive"

What do you like best about Salesforce Field Service? Future of Salesforce in the Salesforce field service What do you dislike about Salesforce Field Service? Configuration part is not good because need to install package What problems is Salesforce Field Service solving and how is that benefiting you? Updated not surprised

AC

Abhishek C

11/28/23

4.5 out of 5

"Pros & Cons of Salesforce Field Service"

What do you like best about Salesforce Field Service? 1.Increase Customer Experience With Product Owners Because of it's vast features. 2.Easy to Use for the employees to allocate work to their peers. 3.Ease to integrate with external systems. What do you dislike about Salesforce Field Service? 1.No Scope for additional Development as all requirements coming by default. What problems is Salesforce Field Service solving and how is that benefiting you? for us we are using Salesforce Field ...

Read more

RK

Rohit K

11/27/23

5 out of 5

"Best Service for Global workforce"

What do you like best about Salesforce Field Service? Its scalability and easy of use and implementation. We migrated 130k legacy inspections into Field Service to keep the historical investigation data and customer details history. Customer support is also best. What do you dislike about Salesforce Field Service? Gmail calendars integration and the Dispatching console scheduler should be improved. What problems is Salesforce Field Service solving and how is that benefiting you? These are ...

Read more

AU

Anonymous User

11/24/23

4.5 out of 5

"Salesforce for everyone"

What do you like best about Salesforce Field Service? We have been using salesforce for work and I must say it is very uselful for us as it helps us in deriving all the seller's data at one place What do you dislike about Salesforce Field Service? Sometimes it takes time to login and a trouble connecting with VPN What problems is Salesforce Field Service solving and how is that benefiting you? Seller's data for Amazon.de basically deriving data about seller's account

AU

Anonymous User

11/24/23

5 out of 5

"Excellent salesforce"

What do you like best about Salesforce Field Service? I have been using salesforce for almost 1.5 years and it has made my work so easy and uncomplicated because all I need is at one place What do you dislike about Salesforce Field Service? All is good but sometimes my salesforce take long to load if that can be fixed it will be amzing What problems is Salesforce Field Service solving and how is that benefiting you? I work for Amazon.de so it helps me in finding info about German sellers ...

Read more

AS

Ashish S

11/23/23

4 out of 5

"Salesforce"

What do you like best about Salesforce Field Service? Salesforce Field Service Integrates with Salesforce Platforms. It provides user friendly experience and mobile access offering real time collabrations . Salesforce offers customer Support and timely assistance. This is designed for daily use businesses. The platform may pose a moderate learning curve during setup and customization. What do you dislike about Salesforce Field Service? Salesforce field Service have some drawbacks as it is ...

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AU

Anonymous User

11/23/23

4.5 out of 5

"We are using Salesforce in managing all the database of our team workflow"

What do you like best about Salesforce Field Service? It's seems to be very clear and sorted, no issues while using it What do you dislike about Salesforce Field Service? I do not dislike anything about SF Field Service What problems is Salesforce Field Service solving and how is that benefiting you? Team input and output tracking

RD

Rahul D

11/23/23

5 out of 5

"A Comprehensive Review of Salesforce Field Service"

What do you like best about Salesforce Field Service? One standout feature of Salesforce Field Service is its robust scheduling and dispatch capabilities, streamlining operations and enhancing overall efficiency for field service teams. What do you dislike about Salesforce Field Service? While Salesforce Field Service offers powerful features, some users find the initial setup and configuration to be complex, requiring a learning curve for effective utilization. What problems is Salesforce ...

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AU

Anonymous User

11/21/23

4 out of 5

"Basically Revolutionizing field operations"

What do you like best about Salesforce Field Service? One of the standout features of Salesforce Field Service is its holistic approach to managing field operations, integrating various functionalities seamlessly. However, if I were to highlight the most helpful aspect, it would be the platform's robust scheduling and optimization capabilities. What do you dislike about Salesforce Field Service? The initial setup and configuration of Salesforce Field Service can be complex, especially for ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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