Salesforce Field Service Reviews in July 2025: User Ratings, Pros & Cons

"Easy and convenient "

What do you like best about Salesforce Field Service? Allows to schedule service calls in a more timely manner. Also GPS and emails are helpful to let customer know where the service tech is. What do you dislike about Salesforce Field Service? Can be a bit confusing scheduling service calls at first. It’s easy once you get the hang of it. What problems is Salesforce Field Service solving and how is that benefiting you? Easier in time management and scheduling of service calls.

"Reliable workforce management tool"

What do you like best about Salesforce Field Service? Click software offers mobility solutions which are efficient, reliable, enables adapters of the software on workforce management. What do you dislike about Salesforce Field Service? Sometimes updates take a lot of time to come. What problems is Salesforce Field Service solving and how is that benefiting you? This allows Organization communicate with the field resources in real time which allows them to react on time on any critical ...

"Excellent environment"

What do you like best about Salesforce Field Service? I have used this software in my office and find it's versatility to be astounding. The layout makes both programs easy to use and has increased my productivity. Would absolutely recommend! What do you dislike about Salesforce Field Service? Some aspects of promotional emails I find to be repetitive or unnecessary, but I just unsubscribed to them. What problems is Salesforce Field Service solving and how is that benefiting ...

"StreetSmart for truck driver purposes"

What do you like best about Salesforce Field Service? Experience with StreetSmart has been excellent. Communicating with our drivers as well as seeing their location has been made extremely easy. The ease of use is very convenient, as well as the personnel made available to help the drivers understand the application use.Click is a breath of fresh air. They are nimble like a startup, have the most incredible management team that is willing to roll up their sleeves and jump in the deal to ...

"Excellent Ease of Use. Recommended!"

What do you like best about Salesforce Field Service? Excellent EMR and timesaver. Excellent design and ease of use. Would recommend to any office or healthcare business. What do you dislike about Salesforce Field Service? None. Enjoyed the ease of use and ability What problems is Salesforce Field Service solving and how is that benefiting you? Excellent EMR and timesaver. Excellent design and ease of use

"Click Support"

What do you like best about Salesforce Field Service? Click Support is simple to use and helps me so much with my everyday tasks at work. I would not be able to do IT work without Click Support. What do you dislike about Salesforce Field Service? I dislike that sometimes it runs very slow, but that comes with most software programs. What problems is Salesforce Field Service solving and how is that benefiting you? It helps me fix errors and do troubleshooting. I noticed it really saves me ...

"Clicksoftware"

What do you like best about Salesforce Field Service? Click is a breath of fresh air. They are nimble like a startup, have the most incredible management team that is willing to roll up their sleeves and jump in the deal to help get it done. What do you dislike about Salesforce Field Service? The only con that I can see at this time are we move so fast, marketing sometimes has trouble keeping up. This is not a knock on them, but more of a testament as to how fast we are adding incredible ...

"If you need a support, ClickSoftware is the easiest way to resolve the issue"

What do you like best about Salesforce Field Service? That it helps you to save your time effectively What do you dislike about Salesforce Field Service? I think that the platform need to be more easier than it is today. Recommendations to others considering Salesforce Field Service: Please find all the solutions in the frequently asked questions and you really will be able to find a solution for everything and plan your business better. What problems is Salesforce Field Service solving and ...

"My take on ClickSoftware. "

What do you like best about Salesforce Field Service? for me it was the first time i ever had to use a software like this so I don’t have much to go off of based on other softwares. But there isn’t much i don’t like about this it’s slick What do you dislike about Salesforce Field Service? The one thing i don’t like about this software is the layout of everything. it was kind of hard to learn at first. What problems is Salesforce Field Service solving and how is that benefiting you? i work ...

"Click software is.... ok"

What do you like best about Salesforce Field Service? It's a good, simple service to use. It's not complicated at all I think more companies should use this service just based on simplicity. Too many other products complicate things What do you dislike about Salesforce Field Service? I wish it would be more updated. Working on ClickSoftware can be time consuming because it's not the newest software. People want quick and easy but this is only easy. It should be quick. What problems is ...