Salesforce Field Service Reviews in July 2025: User Ratings, Pros & Cons

"Salesforce is number 1 CRM in the world and i am happy that i am a Salesforce developer"

What do you like best about Salesforce Field Service? it has all functionally about commerce like advertising, how to show them all products based on location and what kind of product they like it has all function and it also have all thing in custom What do you dislike about Salesforce Field Service? i do not find content about salesforce in the internet that makes me sick because I would to know and love to read more about integration, implementation but when i search then i found not ...

"Exuberant Experience"

What do you like best about Salesforce Field Service? The concept of minimizing the complexity of assigning tasks to people and making it easier and more accessible than a regular spreadsheet is the most advantageous feature of Salesforce Field Service. What do you dislike about Salesforce Field Service? The maximum number for some of the assets provided by Salesforce Field Service might need a thorough review and need to be increased to help benefit in some professional cases. What ...

"Exuberant Experience"

What do you like best about Salesforce Field Service? The concept of minimizing the complexity of assigning tasks to people and making it easier and more accessible than a regular spreadsheet is the most advantageous feature of Salesforce Field Service. What do you dislike about Salesforce Field Service? The maximum number for some of the assets provided by Salesforce Field Service might need a thorough review and need to be increased to help benefit in some professional cases. What ...

"Great Experience with Salesforce Field Service"

What do you like best about Salesforce Field Service? Salesforce Field Service provides a platform where Organizations can easily coordinate resources to deliver in-person service. It helps organizations to gain insight into service contracts to ensure the right level of service What do you dislike about Salesforce Field Service? There are few situations where the instance creating takes more than 3 months due to which the customers continue to pay for a non functional product. Sometimes ...

"Its Perfect"

What do you like best about Salesforce Field Service? Efficient Can find a solution on one check Task management What do you dislike about Salesforce Field Service? N/A No Nothing missing as per my knowledge What problems is Salesforce Field Service solving and how is that benefiting you? Case management, Easy to work with and understand no

"Its Perfect"

What do you like best about Salesforce Field Service? Efficient Can find a solution on one check Task management What do you dislike about Salesforce Field Service? N/A No Nothing missing as per my knowledge What problems is Salesforce Field Service solving and how is that benefiting you? Case management, Easy to work with and understand no

"Effective & Efficient"

What do you like best about Salesforce Field Service? Helps in finding all results effectively. Ease to use. Easy for the user interface. Meets all requirements. What do you dislike about Salesforce Field Service? Not applicable. Nothing is missing as of now. Not all fine. Recommendations to others considering Salesforce Field Service: I recommend using salesforce as part of any organization. What problems is Salesforce Field Service solving and how is that benefiting you? Solving all the ...

"Effective & Efficient"

What do you like best about Salesforce Field Service? Helps in finding all results effectively. Ease to use. Easy for the user interface. Meets all requirements. What do you dislike about Salesforce Field Service? Not applicable. Nothing is missing as of now. Not all fine. Recommendations to others considering Salesforce Field Service: I recommend using salesforce as part of any organization. What problems is Salesforce Field Service solving and how is that benefiting you? Solving all the ...

"Helped optimize productivity of field force & tracking"

What do you like best about Salesforce Field Service? Flexibility to define & track tasks / work orders Easy to use GUI for field force What do you dislike about Salesforce Field Service? The onboarding & set up cycle is really large especially if you dont use salesforce for other use-cases. What problems is Salesforce Field Service solving and how is that benefiting you? Define schedules for field force & track adherance | Optimize for productivity

"Excellent Tool"

What do you like best about Salesforce Field Service? The custom reports generation feature is helpful What do you dislike about Salesforce Field Service? The UI is very basic and not user friendly Recommendations to others considering Salesforce Field Service: Good tool What problems is Salesforce Field Service solving and how is that benefiting you? The TAT is reduced