Salesforce Field Service Reviews in July 2025: User Ratings, Pros & Cons

"A highly collaborative tool for remote agent management."

What do you like best about Salesforce Field Service? The features available in this package are very useful in managing agents and get the work done in a seamless way. Also the mobile app is handy in managing things on the go. What do you dislike about Salesforce Field Service? New feature update takes a long time to reflect across every platform. A few bugs are repetitive even after several reports. New instance building takes more time than expected. Recommendations to others considering ...

"Great Service"

What do you like best about Salesforce Field Service? Salesforce Field Service components and its features What do you dislike about Salesforce Field Service? All are good but needs some beautification of UI Recommendations to others considering Salesforce Field Service: Must go to service What problems is Salesforce Field Service solving and how is that benefiting you? Order Management System

"Review on Salesforce Field Service"

What do you like best about Salesforce Field Service? Product features UI and usability of the application What do you dislike about Salesforce Field Service? Support service can be improved Roadmap is unclear What problems is Salesforce Field Service solving and how is that benefiting you? Productivity of the representatives on the field

"Amazing product! Will suggest everyone for your business"

What do you like best about Salesforce Field Service? User friendly UI is the best. Customer support What do you dislike about Salesforce Field Service? Sometimes the customer support takes longer than usual Recommendations to others considering Salesforce Field Service: Very good service. Thank you What problems is Salesforce Field Service solving and how is that benefiting you? Many business problem statements for our telecommunication domain

"Salesforce Fields Service is to Best to Manage Teams, Optimise Operations & Manage Customers"

What do you like best about Salesforce Field Service? Salesforce Fields Service is to Best to Manage Teams, Optimise Operations & Manage Customers, Where you can manage this thing under one roof no need to worry about carrying your data one file to another file. Best to Monitor & Track things at one place. What do you dislike about Salesforce Field Service? I would say no dislikes to this tool when you use it you will realise the things. What problems is Salesforce Field Service solving and ...

"Salesforce field service - Best in class"

What do you like best about Salesforce Field Service? The ease of using Salesforce and how it comes handy in my day to day official purpose just.makes.SF an incredible tool to use and hold onto for a longer run.... What do you dislike about Salesforce Field Service? Not dislike as suc but maybe you guys can work upon providing an advisory service or a training session with questions involved to assess the understanding and then letting the customer get better at it. Recommendations to ...

"Field service Lightning review"

What do you like best about Salesforce Field Service? Ease of use. FSL is good to have trchnology in Salesforce ecosystem and have pretty good growth for skilling yourself up What do you dislike about Salesforce Field Service? Nothing as such. Field service lightning is good product What problems is Salesforce Field Service solving and how is that benefiting you? Customer queries

"Salesforce is gr8 software and useful for business"

What do you like best about Salesforce Field Service? Salesforce is used for both sales as well as processes. What do you dislike about Salesforce Field Service? Nothing ...Everything in software from sales,proocess ,communication to report and many more are easy to use Recommendations to others considering Salesforce Field Service: Please use Sfdc for easy and fast working. What problems is Salesforce Field Service solving and how is that benefiting you? Each and every probelm solved by ...

"Salesforce is gr8 software and useful for business"

What do you like best about Salesforce Field Service? Salesforce is used for both sales as well as processes. What do you dislike about Salesforce Field Service? Nothing ...Everything in software from sales,proocess ,communication to report and many more are easy to use Recommendations to others considering Salesforce Field Service: Please use Sfdc for easy and fast working. What problems is Salesforce Field Service solving and how is that benefiting you? Each and every probelm solved by ...

"Salesforce is number 1 CRM in the world and i am happy that i am a Salesforce developer"

What do you like best about Salesforce Field Service? it has all functionally about commerce like advertising, how to show them all products based on location and what kind of product they like it has all function and it also have all thing in custom What do you dislike about Salesforce Field Service? i do not find content about salesforce in the internet that makes me sick because I would to know and love to read more about integration, implementation but when i search then i found not ...