Salesforce Field Service Reviews in July 2025: User Ratings, Pros & Cons

"Salesforce Review"

What do you like best about Salesforce Field Service? Best user interface you can find the market. More likely to serve the purpose it was created. Can handle multiple logins and application at same time without glitch or hanging. What do you dislike about Salesforce Field Service? The folder size in document manager is limited. Can't upload large files and have 5o use the file staging for the purpose. Weekly maintenance update is made but no feedback or glitches that has been fixed are ...

"stable and easy to use"

What do you like best about Salesforce Field Service? Real-time communication and collaboration. Also, inventory management features are unique. What do you dislike about Salesforce Field Service? Nothing to dislike till now.hope it works well for me in future too. What problems is Salesforce Field Service solving and how is that benefiting you? i can pull in data across my Salesforce account.

"Enhancing Customer Relationship"

What do you like best about Salesforce Field Service? Salesforce provid CRM tool which is very helpful in development and provide cloud based storage where can access easily and for developer less time to development. What do you dislike about Salesforce Field Service? It have complexity and dependency on internet connectivity as cloud based platform, it relies heavily on internet connectivity. Learning curve and customisation limitations. What problems is Salesforce Field Service solving ...

"Field Service Lightning Salesforce"

What do you like best about Salesforce Field Service? Salesforce field service app is one of the most distinguishing factors, which salesforce has provided recently, allowing reps on ground to access data in real-time and help them regulate their work efficiently. What do you dislike about Salesforce Field Service? There is no downside of using the Salesforce field service, just the pricing factor is a bit high for the product offering and the niche talent required to maintain the ...

"Salesforce Architect"

What do you like best about Salesforce Field Service? The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job. This helps minimize travel time, increase first-time fix rates, and maximize overall productivity. What do you dislike about Salesforce Field ...

"Great"

What do you like best about Salesforce Field Service? It is helpful for my Sales and Marketing duties What do you dislike about Salesforce Field Service? Nothing special. It is easy to use and convenient What problems is Salesforce Field Service solving and how is that benefiting you? I use Salesforce for managing sales operations

"salesforce"

What do you like best about Salesforce Field Service? easy simple to use self explanatory and convenient What do you dislike about Salesforce Field Service? freezes constantly have to refresh constantly loads slowly What problems is Salesforce Field Service solving and how is that benefiting you? it allows us to prepare notes and information on the platform to convey to other departments

"Good tool when implemented well, but very expensive"

What do you like best about Salesforce Field Service? It's a good tool when implemented well. But overall a good tool. The tool has multiple features that can be adapted to your need. Has more features than other competitors in the market, What do you dislike about Salesforce Field Service? It takes time for some sales teams to adhere to the SOPs that your company will make. It was very expensive. You'll end up spending more costs on implementation and getting external consultants to come ...

"Best Tool For Field Service Operations"

What do you like best about Salesforce Field Service? Real-time scheduling & GPS tracking I like the most here. It allows businesses to schedule and dispatch field technicians in real time based on on location, availability, and skill level What do you dislike about Salesforce Field Service? It is improved day by day so there is nothing to dislike. What problems is Salesforce Field Service solving and how is that benefiting you? It helps us to better resource management, and businesses ...

"Best Inventory Management Tool"

What do you like best about Salesforce Field Service? Real-time communication and collaboration & Inventory management features are really fabulous. It includes tools for managing and tracking inventory, including tools for tracking stock levels, ordering supplies, and managing equipment maintenance. What do you dislike about Salesforce Field Service? Nothing to dislike anything here. It provides a lot a features and functionality which are helps you to boost your business with best client ...