Salesforce Email Studio Reviews in June 2025: User Ratings, Pros & Cons

"An Smart Campaigner"

What do you like best? The best part of the product is the Interface that enables data accumulation from various sources in domain. What do you dislike? There is no such drawbacks that I could analyse about the product and its key features. Recommendations to others considering the product: The software has been a idle source of email campaigning and offers great UI, one should opt for the software. What problems are you solving with the product? What benefits have you realized? The task of ...

"Shocked by this amazing software"

What do you like best? Sending emails to our pool of members across the state and targeting specific content relevant to certain regions blew my mind. What do you dislike? It took a lot of extra training to fully understand the backend of Email Studio, to be honest. What problems are you solving with the product? What benefits have you realized? We use Email Studio to send weekly email updates to members. The greatest benefit has been using dynamic content to target specific events to ...

"Nice platform for sending marketing mails"

What do you like best? I can send all my emails at once to all my customers. What do you dislike? The user interface this can be more easily. Recommendations to others considering the product: Learn your staff how to use it. What problems are you solving with the product? What benefits have you realized? Saving work and men hours.

"Badass way to get to know your customers"

What do you like best? I am utilizing the Salesforce Email Studio for various customers. It's extraordinary for arranging and checking informal community communications. What it comes down to, is the capacity to truly get inside the practices and leaders of your customers. Since you are customizing cooperations, as a brand, you are giving the customer what they need, while truly becoming familiar with your group of spectators and their needs. Associating with customers in a customized ...

"Best One Out There"

What do you like best? I have been using Email Studio for 2 years now, ever since I started working as a Business Consultant in a Thai IT consultancy which happens to also be a platinum partner of Salesforce. It was robust and great for creating many different contents. Easy to use in terms of lay-outing and editing. There are many options and easy to follow cues when you are lost. What do you dislike? I think the price itself is somewhat off-putting for many of our clients and needs ...

"Custom email creation"

What do you like best? I have used all the features of creating custom emails and it is so easy to create a new email and embed in within our website What do you dislike? Nothing yet except some slow performace of site What problems are you solving with the product? What benefits have you realized? No problems seen yet. Only problem is with the salesforce site. They have very limited documentation

"A very efficient tool"

What do you like best? The best part of using Salesforce is that is very easy to use and office efficient What do you dislike? I ready like it not much to dislike because its fast easy to use. Recommendations to others considering the product: That they can try using Salesforce and see that is Office efficient really easy to use What problems are you solving with the product? What benefits have you realized? With Salesforce I have been able to help my clients in a faster way because I have ...

"Small College use case"

What do you like best? The breadth of what you can do on the platform is very impressive. Easy segmentation and automation. What do you dislike? There are some components of the integration with Salescloud and maintenance that require specific understanding of the documentation and technical aspects, that for us, required an external resource to call upon when needed. Recommendations to others considering the product: Get an implementation partner What problems are you solving with the ...

"Could use better functionality"

What do you like best? I like that it's cohesive. Once you input your information it is stored pretty effectively which is nice. What do you dislike? It's not very user-friendly at all. It took me awhile to even understand the set up of the Salesforce email studio. The ability to accomplish basic tasks (compared to other email software) is extremely difficult. Recommendations to others considering the product: I would suggest using another company. The ease of alternative email software is ...

"Marketing Coordinator"

What do you like best? Ability to target specific sales reps lists and send dynamic emails What do you dislike? The width of the email is too short, and it looks like a marketing email when we are trying to make it seem like it's coming from our sales reps. That should be customizable What problems are you solving with the product? What benefits have you realized? We are getting messages to our clients that appear to be coming from our sales reps. This increases the productivity of the ...