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8.7

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Salesforce B2C Commerce - Ecommerce Software

Salesforce B2C Commerce Reviews in June 2025: User Ratings, Pros & Cons

Empower your ecommerce success with seamless omnichannel solutions.

4.1

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Salesforce B2C Commerce Reviews & Ratings

4.1

Very Good

Based on 211 ratings & 30 reviews

Rating Distribution

Excellent

(24)

Very Good

(6)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Salesforce Commerce for B2C has received a lot of positive feedback in the past year, and it's easy to see why. Users praise its impressive security features, seamless data management capabilities, and robust functionality for managing orders, refunds, and more. The platform's customization options and ease of extensibility are highlighted as major strengths, ...Read more

Salesforce B2C Commerce pros and cons

  • Highly customizable e-commerce platform for catalog management, content configurations, online shopping, order and inventory management.

  • Provides seamless integration with real payment gateways and allows for easy website modifications.

  • Modern capabilities, rich partner ecosystem, and AI capabilities enhance the overall B2C commerce experience.

  • Easy setup and quick launch of the storefront, with seamless upgrades and plenty of service providers for integration.

  • The richness of features and customizations can be complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors can restrict advanced functionalities.

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Showing 11-20 out of 30

SG

Suhail G

09/13/23

4.5 out of 5

"Sleek and easy interface. Simple to use and understand"

What do you like best about Salesforce Commerce for B2C? Client data imported seamlessly. And the help to prompt feedback to clients for annual reviews. The ability to track leads and create opportunities and sales end to end.

KB

Kirsten B

09/13/23

4 out of 5

"Salesforce Commerce and B2C provided me with valuable insights into the world of e-commerce."

What do you like best about Salesforce Commerce for B2C? Customer-Centric Approach: I was thought that strategies could impact sales and customer engagement. I learned how crucial it is to understand customer preferences and behavior to deliver tailored shopping experiences.

MZ

M. Zech K

09/12/23

5 out of 5

"Salesforce Commerce for B2C"

What do you like best about Salesforce Commerce for B2C? the flexibility, personalization, AI capabilities, and seamless omnichannel experience make Commerce Cloud a great choice for B2C commerce.

DG

DILLIBABU G

09/12/23

4 out of 5

"Great B2C product"

What do you like best about Salesforce Commerce for B2C? Easy to setup and launch the storefront quickly. Easy day to day maintenance and seemless upgrades. Plenty of service providers and ability to integrate natively. Integrating with other SF products are easy. Simple interface for business users to perform their activities

DG

DILLIBABU G

09/12/23

4 out of 5

"Great B2C product"

What do you like best about Salesforce Commerce for B2C? Easy to setup and launch the storefront quickly. Easy day to day maintenance and seemless upgrades. Plenty of service providers and ability to integrate natively. Integrating with other SF products are easy. Simple interface for business users to perform their activities

SJ

Saloni J

09/07/23

5 out of 5

"Its fabulous"

What do you like best about Salesforce Commerce for B2C? Customisation is very good. It helps to make may types of permutations and combination.

AS

Ajaykumar S

09/06/23

5 out of 5

"Very customise crm software to track customer data base"

What do you like best about Salesforce Commerce for B2C? Easy to store customer data base, easy to track sales and achivement, it gives proper dashboard.

RJ

Ravi J

08/31/23

5 out of 5

"B2C wide functionality & E2E functionality for E-commerce with third party"

What do you like best about Salesforce Commerce for B2C? I like all the features which are really helpful and easier to build a effective E-commerce platform. The most likely features are content slot & promotions which are very easy to use. Apart from that i like third party features which are integrated to Salesforce B2C like review system, one ID for login, Olapic for Instagram gallery section. So those features are really great and also beneficial to QA point of view.

AU

Anonymous User

08/24/23

4.5 out of 5

"B2C features and how helpful for the E-commerce end to end solution"

What do you like best about Salesforce Commerce for B2C? I like the features and third party integrations such as Bazaar voice, Sterling OMS which makes easier for the e-commerce platforms to get the work done from one point of contact which is B2C commerce cloud.

AU

Anonymous User

08/24/23

4.5 out of 5

"B2C features and how helpful for the E-commerce end to end solution"

What do you like best about Salesforce Commerce for B2C? I like the features and third party integrations such as Bazaar voice, Sterling OMS which makes easier for the e-commerce platforms to get the work done from one point of contact which is B2C commerce cloud.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].