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9.1

Spot Score

Sage Accounting (Sage One)

Sage Accounting (Sage One) Reviews in July 2025: User Ratings, Pros & Cons

Streamline your accounting with Sage One.

4.3

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Starts from $24/month when monthly

Sage Accounting (Sage One) Reviews & Ratings

4.3

Very Good

Based on 13521 ratings & 5389 reviews

Rating Distribution

Excellent

(5134)

Very Good

(103)

Good

(12)

Poor

(9)

Terible

(131)

Expert's Review

Sage continues to cement its reputation as a trusted and versatile accounting and business management solution, with decades of customer loyalty and overwhelmingly positive feedback. Users consistently praise its user-friendly interface, making it accessible to both seasoned financial professionals and those without a background in accounting. Features like ...Read more

Sage Accounting (Sage One) pros and cons

  • Highly reliable with a long history of customer satisfaction, making it a trusted choice for decades.

  • Intuitive and user-friendly interface, allowing non-accountants and beginners to use it with ease.

  • Efficient in automating repetitive tasks, including VAT submissions, bank feeds, and fixed asset management, leading to improved productivity.

  • Excellent customer service and technical support, with knowledgeable and patient staff who provide quick and detailed solutions.

  • Some minor glitches persist in the platform, which may disrupt user experience occasionally.

  • Steeper learning curve for advanced features or specific customizations without prior experience or guidance.

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Showing 4711-4720 out of 5389

C

customer

10/09/20

5 out of 5

Reporting Edits

Quickly sorted a new invoice format.

C

customer

10/09/20

5 out of 5

Helpline support was excellent

We had a query about importing a journal and Kirk was very patient and thorough, resolving the issue efficiently.

L

Lisa

10/09/20

5 out of 5

Excellent customer service

I have had to contact Sage a number of times in the past mainly on their chat service as it is quicker. So yesterday I contacted the online service but the information did not help me for what I needed. So I contacted them by phone instead. I had to wait a while but I got through to an extremely helpful gentleman Gav Hole. I explained my issue and he remoted directly onto our computer and directed me exactly where to go swiftly. He then checked his end everything was ok and resolved my ...

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C

customer

10/09/20

5 out of 5

Nick Day was very helpful and kind…

Nick Day was very helpful and kind today. I was quite worried about what mistake I had made using the designer report editing. I gave him access to my laptop and he was able to let me know what the issue was and he fixed the issue. This has given me confidence in being able to use the software and that Sage have people that know their job. Thanks

IH

Ian Humphries

10/09/20

4 out of 5

Very helpful over the phone

Very helpful over the phone

K

Kareen

10/08/20

5 out of 5

Rachel Wells was very helpful

Rachel Wells was very helpful, however I would have liked a transcript of our conversation as she gave me a few instructions, but there doesn't appear to be a button on the chat window where you can request a transcript?

JR

Jim Rochford

10/08/20

5 out of 5

Had an issue with HMRC and PAYE…

Had an issue with HMRC and PAYE payments. Talking to Lee Carlsen of SAGE became clear I had not been submitting an additional EPS report as have staff on maternity leave. Lee resolved the matter in minutes with a great attitude to customer care. Would suggest that EPS reporting should be automated with full payment submission as despite 20 years using the software this was new to me.

NA

Naeem Ahmed

10/08/20

5 out of 5

Excellent support- these guys are good

Excellent, very little waiting and quick repsonse. all this when they were facing issues with their telephone system.. well done team

DP

David Pangbourne

10/08/20

5 out of 5

Importing Data

I spoke to Gail Edwards as I needed some help to working out if some standard monthly nominal entries could be imported in to Sage and she was most helpful in checking that this could be done and sending me the reference material.I should add that this call was needed because we have just migrated from TAS to Sage and I was directed towards Sage 50 accounts standard by the Sage/Tas team on the basis that this version of Sage would do all the things I used on TAS It was a disappointment to ...

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RH

Robina Hill

10/08/20

5 out of 5

Sean Taylor was excellent

Sean Taylor was excellent. He was extremely pleasant to deal with, he has a lovely manner on the telephone . The service he gave was thorough and very competent. He ensured that all the problems with the software were solved.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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