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Sage Accounting (Sage One)

Sage Accounting (Sage One) Reviews in November 2026: User Ratings, Pros & Cons

Streamline your accounting with Sage One.

4.86

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Sage Accounting (Sage One) Reviews & Ratings

4.86

Excellent

Based on 5002 ratings & 5389 reviews

Are you using Sage Accounting (Sage One)?

Rating Distribution

Excellent

(5134)

Very Good

(103)

Good

(12)

Poor

(9)

Terrible

(131)

Spotsaas Editor’s POV

Sage continues to cement its reputation as a trusted and versatile accounting and business management solution, with decades of customer loyalty and overwhelmingly positive feedback. Users consistently praise its user-friendly interface, making it accessible to both seasoned financial professionals and those without a background in accounting. Features like ...Read more

Sage Accounting (Sage One) pros and cons

  • Highly reliable with a long history of customer satisfaction, making it a trusted choice for decades.

  • User-friendly interface, allowing non-accountants and beginners to use it with ease.

  • Efficient in automating repetitive tasks, including VAT submissions, bank feeds, and fixed asset management, leading to improved productivity.

  • Excellent customer service and technical support, with knowledgeable and patient staff who provide quick and detailed solutions.

  • Some minor glitches persist in the platform, which may disrupt user experience occasionally.

  • Steeper learning curve for advanced features or specific customizations without prior experience or guidance.

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Showing 2311-2320 out of 5389

C

customer

02/06/22

5 out of 5

Gordon was really helpful

Gordon was really helpful, knowledgeable and very patient, thank you. Haven't totally fixed my problem but definitely understand the issue better and have the knowledge to investigate further...much appreciated.

C

customer

02/06/22

5 out of 5

Amazing service from Amie!

Very prompt and efficient customer service staff!

C

customer

02/06/22

5 out of 5

I had very good customer service from…

I had very good customer service from Mel who was extremly experienced and knowledgeable. Talked me through each stage of the upgrade.

C

customer

02/06/22

5 out of 5

Had to ring the sage helpline for a…

Had to ring the sage helpline for a query on Sage Accounting for a client. Victoria Southwell was assigned to my call. She was extremely helpful, polite and knowledgeable. She understood I needed my query answering quickly and sought clarification from the development team and was happy to stay on the line while I checked the solution worked - which it did. Thank you Victoria for a 5 star service.

SW

Scorpio Windows

02/06/22

5 out of 5

Sage Business Cloud Payroll

Spoke to Mark Lowdon to set up Sage Business Cloud Payroll. Very friendly and professional. He went through the set up with clear and precise instructions and he was extremely patient and polite.

C

customer

02/05/22

5 out of 5

Helpful as always

As always had so Much help from Sage, Tommy was so helpful and talked me through my issues and patiently waited until it was resolved, peace of mind to have you on the end of the phone

C

customer

02/04/22

5 out of 5

After experiencing a few issues with…

After experiencing a few issues with uploading from Sage to the HMRC with no luck I contacted Sage as I was becoming increasingly frustrated. I was very fortunate to be helped by a Sage team member called Ashliegh Metcalfe who was both very professional and extremely helpful. She had not experienced the issue I was having before so sought help from another department and came back to me with a resolution. I was then able to carry out the tasks within my daily duties. I cannot thank her enough.

C

customer

02/04/22

5 out of 5

Fantastic support thank you

Fantastic support thank you

SO

Sharon Ovington

02/03/22

5 out of 5

Sage Payroll

Mark Lowdon helped us with the move from Sage Instant payroll to Sage Business Cloud payroll, we found Mark very professional, knowledgeable, patient & helpful.

C

customer

02/03/22

5 out of 5

Had an issue connecting to data following an update

Had an issue connecting to data following an update. My call was answered straight away. Michael T was extremely helpful. He listened, understood what I needed and sorted it out very quickly. I very much appreciated him staying on the call until it was sorted, which in the past hasn't happened. He also explained what he was doing at each stage rather than just clicking through screens.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].