Sage Accounting (Sage One) Reviews in June 2026: User Ratings, Pros & Cons

Talked me through step by step monthly…

Spoke to Damian Mclay who talked me through step by step my first monthly payroll taking time to explain each step in detail extremely helpful

Keith and amazing reporting.

Logged a call and Keith assisted. Went the extra mile and connected with me on the problem pc. Issue resolved. He's fantastic.

I spoke with David Stubbings regarding…

I spoke with David Stubbings regarding an issue were were having. David was very knowledgeable and talked me through the whole process of trying to identify and rectify the issue. Once the issue was identified the matter was escalated and I was informed of what would happen next. David promised a call back once he had any progress, which he did and the matter was resolved. If we could have David on speed dial for any further issues I would really appreciate it.

We started asking Sage to help out with…Sage Cloud Payroll

We started asking Sage to help out with a problem on 6th April our new PAYE year, it took sage support until 16th May, to sort it, and I do believe if Bobby Butt had not answer my call and listened to my concerns I'd still be waiting. Sage, you let me down...... All my credit in this review goes to "Bobby Butt" he is as asset to Sage and this needs to be acknowledge! Don't bother asking us to pay for sage support, unless you can guarantee, Bobby Butt will answer!!

Excellent Custome Support

We had some trouble getting Sage200 up and running, but we received excellent customer support from Alex Fagan. He went out of his way to help us resolve the issue, and his response time was always very quick. He is knowledgeable and friendly, and we greatly appreciate his support. While we hope to avoid errors in the future, it is comforting to know that someone will be there to help us out should we need it :)

Damian Mclay is really friendly and…

Damian Mclay is really friendly and helpful. He understood my issue immediately and was able to fix the problem for me by using his admin screen. He reassured me that the payroll reports will now be accurate.

Thank you to Cameron for all his help…

Thank you to Cameron for all his help with accounting and wages program support is amazing

This was my 2nd call to Sage to resolve…

This was my 2nd call to Sage to resolve my issue. Abby was very patient and understanding. Reassured me and resolved my problem swiftly. Thank you Abby

A user's properties un-accessible Sage Online

Unable to open properties on a user in Sage Administration in Sage Online. Andrew Deeming diagnosed the method of resolution, immediately. Alex Fagan followed the case through to completion.

Paul form the Sage 200 team was very…

Paul form the Sage 200 team was very helpful. Speedy responses and follow ups. Not only Sage makes one of the best coffee machines, their software is really good too.