8.7
Spot Score
Stay private and secure online with SaferVPN.
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SaferVPN provides a comprehensive and user-friendly VPN experience, appealing to both tech-savvy users and beginners. Its customer support consistently receives high praise for being responsive, thorough, and solution-oriented, as highlighted in multiple reviews. Many users commend the support team, including names like Simon Weber, Allison Verner, and Jeevan ...Read more
Excellent and responsive customer support, often praised for its patience, professionalism, and quick problem resolution.
Reliable VPN functionality, protecting personal data and ensuring security, especially when traveling or using unsecured Wi-Fi.
User-friendly application, with solutions provided promptly for basic technical issues.
Long-standing customers report generally stable services, with positive experiences over extended use.
Persistent login issues, requiring manual device logouts and repeated re-logins after restarts, frustrating many users.
Frequent disconnections and unreliable connections reported, impacting the overall user experience.
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Showing 81-90 out of 130
A
Andrei
08/28/19
Great service
Great service, easy to use and excellent live 24/7 support !
P
Paolo
08/25/19
Reliable and with a great customer support service
I've been using SaferVPN for3 years now and I am thoroughly satisfied by the software. Smooth, easy to install and maintain, and of course with a Chrome plug-in. On top of its technical features, it also comes with an amazingly efficient customer service team. Both times I've needed them, they replied immediately and solved the admin/tech issues straight away.Highly recommended.
M
Marcia
08/24/19
I very much appreciated the patience…
I very much appreciated the patience and clear instructions shown by Simon when I had big problems with my SaferVPN. He had to walk me through many steps to get the problem resolved and I am not genius when it comes to finding things on the computer!Thanks again Simon.Marcia
MS
Mark Stern
08/24/19
had a small issue with the software and…
had a small issue with the software and was fixed right away
HM
Homer McGee
08/21/19
Works perfectly
Works perfectly - I like that it can be used with just a chrome plugin.
CC
Caroline Coulter
08/20/19
Super easy to set up and maintain and…
Super easy to set up and maintain and the staff is incredible!
LG
Louie Greco
08/20/19
Its been very frustrating for the past…
Its been very frustrating for the past year. I could no longer log onto to my account. The customer service agent set me up with a different userid. I was contacted by Safer VPN that my subscription expired but I told them I had 2 months left. They have the worst customer service I Have ever had. There are other VPN's out there. Stay away from this one .
M
Martyn
08/19/19
Responsive customer service
Responsive customer service, simple straightforward services of VPN at a reasonable price.
SP
sebok peter
08/12/19
I'm completely satisfied
I'm completely satisfied
AC
a customer
08/12/19
Very reliable for years
Very reliable for years. Customer service helped via chat with a problem expediently.
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