RUN Powered by ADP Reviews in July 2026: User Ratings, Pros & Cons

ADP RUN is very user friendly for Small Businesses

What do you like best? ADP RUN makes my life much easier as a small business owner. It is easy to use and if I have any questions ADP is just a quick phone call away and can assist with ADP RUN. What do you dislike? Would be great if you could watch a training video on how to use some of the features. Recommendations to others considering the product: Once ADP RUN is set up it is so easy to use. Call anytime you need help as there are great people there to help walk you ...

ADP Run is very easy to use and the support is great.

What do you like best? How user friendly it is. I was able to pick up how to do everything the first time through. What do you dislike? Getting the employee access piece set up can be difficult at times. Recommendations to others considering the product: I would definitely recommend using ADP Run for payroll and timekeeping. It is very easy to use and a good value for the money. What problems are you solving with the product? What benefits have you realized? ...

ADP Run Payroll Is A Very Solid And Easy To Use Payroll Software

What do you like best? I have been using ADP Run for a few years now at my current company and I have to say I love the simplicity of the software. Need to check time cards? There's a button for that on the home page. Need to check reports? There's a button for that too. Their customer service even allows us to reach out to them to make custom reports, I had to create a custom payroll report that showed break times that is not shown in the standard report that ADP Run customer service ...

Simple but has some major flaws

What do you like best? The program is straightforward and easy to use without any training. What do you dislike? There is no way to access the website from a mobile device without installing their app (unless you use the desktop version in a browser, but even this does not work well and often fails to load). The app has limited features and does not allow for full utilization and control. What problems are you solving with the product? What benefits have you realized? We ...

I had a postitive experience with ADP.

What do you like best? ADP is much easier to use than completing your payroll on your own. What do you dislike? I did not like having to sign up for payroll services to be able to purchase workers comp on a pay by pay basis. Recommendations to others considering the product: None. What problems are you solving with the product? What benefits have you realized? I needed worker comp insurance and ADP offered the Pay by Pay option that was more affordable for my company ...

Easy to use and great service

What do you like best? The software is easy to understand. There are also great resources to help with HR questions and compliance. What do you dislike? I don't like that it is very difficult to change the billing dates for the checks that are run. What problems are you solving with the product? What benefits have you realized? I have solved having a set payroll and being compliant with payroll taxes. And I really like that there are lots of HR resources to help me run my ...

Makes life easier

What do you like best? Reports, making payroll, stubs, it's all within one login What do you dislike? I miss having a one on one customer service rep Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? I haven't solved any problems but I like the benefits I listed above Response from Michael Cifu of RUN Powered by ADP® edit Thank you for your review, Kristin! Please let us ...

Great Service for a Small S-Corporation

What do you like best? ADP RUN made the salary process easy and the tax return season a breeze. What do you dislike? Nothing much to dislike except it is not needed when there is no business income. Recommendations to others considering the product: Easy to implement and use on a regular basis to keep salary requirements transparent and legal. What problems are you solving with the product? What benefits have you realized? It helps keep the salary process and tax ...

Great service, Great price!

What do you like best? I like the ease in which I am able to utilize the services. It takes the guess work out for me and allows me to focus on other areas of my business. What do you dislike? I can't think of anything I dislike about the service. Recommendations to others considering the product: I would highly recommend this service to those who are thinking about trying it. There is no comparison in my opinion to any of the other services offered by other companies. ...

Always there for you.

What do you like best? 24 hour service and very informed staff. What do you dislike? Not a thing, Possibly too many different web portals to sort through. What problems are you solving with the product? What benefits have you realized? running payroll for my GM